You can directly dial 95533 to select "credit card business", and the cardholder can verify his identity and press the 0 key; If you need to enter your ID number or card number after dialing, please press the "#" key directly.

Savings account: after dialing 95533, select "Personal Business -0 Manual Service".

Corporate Customer: After dialing 95533, select "Corporate Business". If you need manual help, press 0, followed by #.

According to the above method, if you don't enter the manual service for a long time, it may be that the manual seat was busy at that time.

Extended data

China Construction Bank's public affairs consultation channels are as follows:

1. enterprise hotline: call 95533. After hearing the voice prompt, press "3 enterprise hotline" and then press "0" to enter the consultation.

2. Corporate online banking dedicated line: Call CCB corporate online banking dedicated line "95533# 123" to consult corporate online banking business. ?

The SMS fee generated by sending SMS to 95533 shall be charged by the communication operator according to the normal SMS fee. At present, China Construction Bank does not charge extra, and receiving short messages is free.

China Construction Bank-How to Transfer to CCB Customer Service Telephone Manual Service