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What is the reason for the failure of order payment in China Bank Smart Mall?
The following situations may lead to the failure of order payment in Smart Mall:

1. The total amount of purchased goods exceeds the current credit card available limit, and the current account status is abnormal.

2. The card number, validity period or CVV2 of the credit card provided by the cardholder are incorrect.

The above contents are for your reference. Please refer to the actual business regulations.

If you have any questions, please contact online customer service of Bank of China.

You are cordially invited to download and use China Bank Mobile Banking APP or China Bank Cross-border GO APP to handle related business.

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