Cancellation: You can call the customer service and complaint hotline 95533 to apply for cancellation before the successful bill installment/consumption installment 19:00 (excluding); It can't be cancelled after 19:00 (inclusive) on the day of successful processing, and it can only be terminated in advance.
After successful cash installment, it cannot be cancelled.
Early termination: You can log in to the latest version of mobile banking, enter "installment inquiry" in the search box above, click the entry, select the installment type, select the card number, and click "……" to view the details of installment payment. Early termination can only be processed when the current status is "Transaction Booked".
Warm reminder:
1. If the current status is not "Transaction Booked", you can call the customer service hotline 95533, press the # key, and then select "3 Credit Card Service" to switch to manual service consultation.
2. If it is necessary to terminate the long-term loan by payment or special installment (such as car purchase installment, decoration installment, installment connection, etc.). ) You can call the customer service hotline 95533 in advance, press the # key, then select "3 Credit Card Service", transfer to manual service consultation, or go to CCB outlets to handle it.