1. Yes \x0d\ 2. Method of account cancellation: \x0d\ Users can call the 24-hour customer service hotline of Bank of Communications to apply for card cancellation. There must be no debt in the account when canceling the card, and in order to ensure the security of the account, the card must be with the user when canceling the card by phone. If you lose your card, you can only cancel it at the outlet counter. If there is a new account payable within 45 days (inclusive) after the cancellation of the card, it will still be borne by the user. After returning the card for 45 days, if the account has no arrears or overflow, the system will automatically close the account without going through any formalities.