If you want to cancel your Citibank Platinum Card, you can call the Citibank Credit Card 24-hour customer service hotline: 4008211880. Outside mainland China, please call 8621-38969500 ??to cancel your Citibank Credit Card.

Whether you cancel a credit card through telephone banking or go to a bank counter, in addition to preparing relevant ID cards, you must also ensure that there is no outstanding balance in the card. If the deposit amount is small and you no longer want it, you must contact us. The staff explained and asked them to clear it.

Secondly, learn about the points. It is not too late to cancel the account after redeeming the gifts. However, many banks provide generous gifts when customers apply for a card. In this case, the card cannot be sold casually, and it needs to be used for at least half a year.

If you want to check the cancellation status by phone after 46 days, whether you cancel by phone or at the counter, you should call the bank to check the cancellation status after 46 days. Only after confirmation can the cancellation be considered successful.