2. Call customer service to open the card when you get the card.
I suggest you call directly to ask.
It seems that you don't know the procedure of handling credit cards. It is true that you went to the bank to handle it, but the bank counter has no authority to handle it. It can only be said that they sent the information to the city bank for review, the city bank sent it to the provincial bank, and finally the provincial bank sent it to the credit card center of the headquarters. The whole process is as short as one month and as long as two months until it is gone.