Hello, if you hold China Merchants Bank credit card, our credit card has two passwords, namely inquiry password and transaction password.

1. Password inquiry: the password used when calling our customer service hotline, online banking login and online payment at home and abroad;

2. Transaction password: it corresponds to the two functions of credit card password and cash advance respectively, and these two functions need to be enabled separately. When enabled, the transaction password will be used when spending by credit card or borrowing cash in advance.

① Password swipe function: refers to the function of verifying the password when swiping the card. At present, it is applicable to entity credit card transactions of UnionPay lines at home and abroad, excluding non-credit card transactions, such as credit card transactions, manual authorization transactions, and telephone booking of air tickets.

② Cash advance function: it is suitable for ATM to check credit card limit and ATM or bank counter to withdraw cash. Warm reminder: there will be corresponding handling fee and interest for withdrawal.

Check the password and keep it yourself. If you forget the query password or enter it incorrectly for three consecutive times, the query password will be locked. You can log on to our credit card website to reset it. Please click this link to reset the query password immediately. /CusService/Knowledge.aspx？ guid = 263 e33e 2-fef 2-45 14-9 1d 7-840075559005