1. After dialing 95508 with a dial-up phone, please verify the phone password.
2. Then listen to the system prompt. Please press 0 and other voice prompts for quick inspection.
3. You can press any number that is not prompted. If an error occurs, press 0 to enter the manual service.
In the process of work, you should keep a warm and sincere attitude. While making a good explanation, keep your tone and don't be arrogant. If you encounter problems that customers can't understand or explain, please wait patiently and don't do it again. Once again, until the customer is satisfied, always honor the promise of "sweet smile, bring sincerity to customers".
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Shortcuts related to customer service:
The Credit Card Center of Guangfa Bank has a 24-hour service hotline 95508 (please call 0086-20-873 10029 overseas). We have been adhering to the concept of "give you more, give you more", strive to improve the customer experience and provide you with meticulous attention to details. Customer consultation and demand exemption service.
After dialing 95508 with a capacity phone, you can directly enter the following shortcuts to enter the fast service channel:
1. Quick review: Please press 0.
2. Report the loss: please press 1 #.
3. Adjustment: Please press 2 # (you can apply for transfer after opening an account for 6 months).
4. Quick installment: Please press 3 # (single consumption ≥500 yuan, and apply for installment by yourself; Flexible turnover optional cash installment financial intelligence).
China guangfa bank credit card -95508 self-service voice service