If you want to refund the 2,000 annual fee of the CITIC Credit Card Platinum Card, please directly call the customer service hotline 40088-95558. During the processing process, make sure to confirm with customer service the specific circumstances of annual fee collection, especially for cases where the payment has been made but has not been activated. Refunds will usually be made within 3-5 working days, but this operation may result in the platinum card being suspended. use.

The annual fee charging standard is related to the card level. The annual fee for the main card of the Platinum (elite) card is 480 yuan and the annual fee for the supplementary card is 240 yuan; the annual fee for the main card of the platinum (elite) card and CITIC VisaSignature credit card is both It is 2,000 yuan, and the supplementary card is 1,000 yuan. Usually, as long as there are sufficient transaction records within a year, such as credit card swiping or cash withdrawal, the system will automatically waive the annual fee. For CITIC credit cards, the annual fee will be waived if you swipe or cash out once after activation in the first year, and if you make a total of 5 transactions, you will be exempted from the fee for the next year. Unactivated credit cards do not need to pay fees within 30 days of approval, except for certain card types such as platinum cards, which require an annual fee in the first year. From the second year onwards, you can accumulate credit cards to avoid annual fees.

It should be noted that despite the annual fee-free policy, if the card is not activated and is charged, be sure to contact customer service for a refund. The above information is provided in accordance with relevant notices from the China Banking Regulatory Commission and credit card annual fee rules. Specific operations are subject to the bank's official guidelines.