1. Activate Bank of China credit card via customer service call

Before using the Bank of China credit card normally, you must activate the card. After you receive the Bank of China credit card, whether it is the main card or the supplementary card , please call Bank of China customer service first and follow the guidance of the customer service staff to complete the setting of the password for card opening and telephone inquiry.

Flow chart for activating Bank of China credit card by phone: 2. Activating Bank of China credit card online

Log in to Bank of China online banking, click Login to online banking, select credit card opening and follow the instructions to open a credit card. .

1. Please check the card number, name pinyin and other information against the Bank of China credit card letter. Once verified, please sign the signature strip on the back of the card immediately, and sign the same signature when using the credit card in the future.

2. Please do not use the card before it is activated, so as to avoid abnormal status of the card and any inconvenience caused to you. We apologize for your understanding.

3. If you forget or lose your password, please call our customer service hotline at any time, and we will immediately provide you with a password reset service.

4. The difference between transaction password and telephone inquiry password

Inquiry password for matter transaction password

How to obtain the password and set it by yourself through the customer service hotline by mailing the password letter

Purpose of use: cash advance, domestic card consumption

(If you choose password + signature transaction) call customer service to inquire account

Change password

Channel Call customer service at our bank’s ATM machines or our bank counters

5. If you hold multiple cards, we will provide you with an independent transaction password for each card;

You can pass Apply for the transaction method of swiping your card with password + signature at any time to ensure the safety of your consumption. You can also cancel it at any time later, and the setting is flexible, convenient and safe;

If you have not received the password letter one week after receiving the credit card , please call our customer service hotline and we will send you a replacement password letter as soon as possible.

If you have other specific questions, it is recommended that you call the bank’s customer service staff and hope they can help you.