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Is working at CMB Treasure Box stressful?

When it comes to work, I don’t think everyone thinks that work is easy, especially the staff of China Merchants Bank Treasure Box.

China Merchants Credit Card "Treasure Box" value-added service, this value-added service is a series of value-added service products launched by China Merchants Bank Card to ensure the convenience and safety of difficult card use, including card use security, repayment peace of mind, etc. , to protect your credit card use. The "Treasure Box" series of value-added services of China Merchants Bank's credit cards have been deeply loved by cardholders since their launch. In order to provide you with better services, it is now planned to adjust the rights and interests of this series of services.

(1) Starting from October 1, 2016, the free credit card loss protection amount of the "Card Security Protection" in our bank's "Treasure Box" series of value-added services has been increased from the original 50,000/ The natural year is increased to 100,000/natural year.

(2) Since January 1, 2017, our bank’s “Treasure Box” series of value-added services (including but not limited to: card security, online payment protection, self-driving treasure, travel treasure, repayment (Baobao, etc.) card loss reporting fee exemption service has been adjusted to 2 times per month per product (only one card is reported lost each time, and the normal fee of 60 yuan/card will be charged from the third time).

(3) The above equity adjustments are also applicable to existing "Treasure Box" series value-added service customers.

The main job of the customer service staff of China Merchants Bank’s “Treasure Box” is to provide credit card security services for customers who have applied for the bank’s credit cards. This service mainly has three functions: SMS reminder, anti-theft, and anti-swipe. To prevent the loss of important documents, we are also responsible for handling objections and answering product questions raised by customer service. According to the company's quality management requirements, we continuously improve our service levels and ensure that efficiency and quality are up to standard.

Every job has pressure. This pressure not only comes from work, but also from our lives. When we are working, we must adjust our mentality and act accordingly. Face life and work with a positive attitude, and stress will naturally disappear!