At present, there are 6 customer service centers in Suzhou, 1 self-recharge outlets, among which Suzhou customer service center (at the junction of Suzhou West Ring Road and 3 12 National Road). Changshu Customer Service Center (Jiang Yan Expressway Changshu North Toll Station), Wujiang Customer Service Center (Sujiahang Expressway Wujiang Toll Station), etc.
Individual users go directly to CCB, ICBC, Agricultural Bank of China, Guangfa, China Everbright and Postal Service to apply for ETC credit cards. Under normal circumstances, they will issue cards with their personal ID cards and driving licenses in about 25 days. After they get the card, they will activate the credit card again, and then drive to the ETC business hall to install the equipment for free.