1. Please log on to the credit card website/,click "Online Banking Login" and enter your ID number, inquiry password and additional code. After logging in to online banking, select the card number to be destroyed and reissued in Card Management-Card Damage Reissue, and follow the prompts.

2. You can call China Merchants Bank Credit Card Customer Service Hotline 4008205555 to apply for a replacement card.

China Merchants Bank credit card replacement fee standard:

China Merchants Bank's credit card replacement fee is 15 yuan per card. After receiving the new card, please cut off the magnetic stripe of the old card and dispose of it properly.

Time required for China Merchants Bank to reissue the credit card:

After the loss is reported successfully, China Merchants Bank needs 2 working days to make a new card, and then send it by Rufengda Express. The general delivery time is 4-7 days.