If it is a China Merchants Bank credit card, you can check the credit card bill details within 12 months through online banking, mobile banking and mobile life.
The specific query method is as follows:
?1. Palm Life: After you log in to Palm Life, click My → Check Repayment in the lower right corner, and in the personal consumption card account column, click Check You can choose to view the bills: current bills, unissued bills and historical bills. If you have any questions about the transaction, you can contact the credit card customer service phone number to have a person verify it for you.
2. Mobile banking: You log in to mobile banking, go to the homepage → Credit card → Bills to check the bills of the last 12 months, click on the month to see the details. If you have questions about the bill amount or a certain transaction, you can contact the credit card hotline 400-820-5555 for manual consultation.
Warm Tips
① If you have multiple credit cards under your name, the transaction records will show the last four digits of the transaction card number.
②Mobile banking cannot download and print bills. It is recommended that you use the public version or professional version of online banking~
?3. Online banking (public version or professional version): You log in to online banking After entering the public version or professional version, click "Credit Card → Account Management → Unissued Bill Inquiry/Issued Bill Inquiry" to view/download/print the bills within one year, with a special business acceptance seal.
The bill has been issued: click on the bill details → click to download the financial details to print/download in PDF format.
The bill has not been issued: click download or print on the right side of the page, the format is Excel.
Warm reminder
① Mobile banking, counters and VTM cannot print credit card statements. ?
②Credit cards do not have a receipt printing function and do not provide English bills; the printing format cannot be changed temporarily.
(Response time: June 10, 2021. For the latest business changes, please refer to the official website of China Merchants Bank)