Service Name

Bank of China Mobile Withdrawal

Service Brief

Bank of China Mobile Withdrawal provides you with the convenience of anytime, anywhere and at your heart. Withdrawal Services. You can log in to mobile banking and initiate a remittance transaction to the withdrawal person through the "Mobile Withdrawal" service. With only the remittance number, withdrawal password and mobile phone number, the withdrawer can easily withdraw cash at the Bank of China mobile withdrawal agent point.

Service functions

1. Remit to the withdrawal person

You can log in to mobile banking and initiate a remittance to the withdrawal person through "Mobile Withdrawal - Transfer to the withdrawal person" A remittance transaction. When remitting money, enter the name of the withdrawer, mobile phone number and remittance amount, and then reserve the withdrawal password. After the remittance is successfully submitted, the system will send a reminder text message with the transaction number to the withdrawer, and also send a reminder text message to you.

2. Remittance Inquiry

You can log in to mobile banking and query the transaction details of all remittances to the withdrawal person and the withdrawal person through "Mobile Withdrawal - Outward Inquiry" Information about whether to withdraw money.

3. Withdraw money at an agent point (please click: Mobile Withdrawal Agent Point Information Inquiry)

After the remitter informs the withdrawer to reserve the withdrawal password, the withdrawr can go to the Bank of China mobile withdrawal agent Click to withdraw cash. The agent logs into the mobile banking and enters the name, mobile phone number and remittance amount of the withdrawal through the "Mobile Withdrawal - Agent Point Withdrawal" function, and then the withdrawr confirms the reserved withdrawal password. Bank of China will transfer the equal amount of funds to the agent's account and send text message reminders to the withdrawr and the agent at the same time. At this time, the agent should deliver the equal amount of cash to the withdrawer. The withdrawer can only sign in the register for confirmation after receiving the equal amount of cash.

Note: This function is only available to customers who have signed a contract to become our bank’s mobile cash withdrawal agent.

4. Withdrawal Query

Agents can query the details of withdrawal transactions within one year through the "Mobile Withdrawal - Withdrawal Query" function. The query time span is up to three months.

Note: This function is only available to customers who have signed a contract to become our bank’s mobile cash withdrawal agent.

Applicable objects

The withdrawer can be a Bank of China customer or a non-Bank of China customer; the remitter must be a customer of the "BOC Mobile Banking" financial management version or VIP version; the agent must go to our branch Only after signing up as a Bank of China mobile withdrawal agent can you use the "Agent Point Withdrawal" and "Withdrawal Inquiry" functions.

Service hours

1. Bank of China provides you with 7×24 “mobile phone withdrawal” service. Please consult the specific agent point for the withdrawal service hours.

Warm reminder

1. Please keep it properly and accurately inform the payee of the reserved withdrawal password. After the remittance is submitted, the system will send a reminder text message with the transaction code to the withdrawer's mobile phone number. This transaction code is one of the important withdrawal certificates. Please keep it properly to avoid unnecessary losses. The withdrawer must confirm receipt of the equal amount of cash before signing on the registration book to confirm the withdrawal.

2． To ensure a smooth withdrawal, please remind the withdrawer to call the agent to confirm that the agent has enough cash before going to the agent to withdraw money. You can log in to the Bank of China portal website or mobile banking to check agent point information.

3. When you handle this remittance business, relevant fees will be collected in advance in accordance with the inter-provincial RMB transfer standards within Bank of China. If the withdrawr withdraws money at an agent point in the same province, the bank will refund the prepaid fee to your remittance point. Account, prepayments are interest-free during this period. If the withdrawer has not yet withdrawn the money, the funds will be temporarily frozen in your account, and you can cancel the remittance.