1. Cancel SMS banking:

Cancel balance change reminder - QXBD#card number or account number# Password device dynamic password or SMS banking password or unsubscribe from messenger - TDXS# business code Send to 95588.

2. Cancellation of Telephone Banking

Customers dial 95588 and select the "2 manual agents" service to cancel.

3. Cancellation at the counter

Bring your ID card and bank card to the bank counter to submit the application for cancellation of ICBC Messenger service. You need to provide your ID card and bank card. The cancellation is successful through the counter staff. It takes effect immediately.

Extended information

In the 1990s, ICBC took the lead in launching unified telephone banking services in the country and successfully established a good service image of ICBC telephone banking. ICBC’s 95588 customer service hotline serves both corporate and private customers. Citizens can easily enjoy a series of convenient, fast and 24 hours a day, 365 days a year, 365 days a year, 365 days a year, 365 days a year, all-day financial services from the bank through the phone around them.

1. Answer the business outlets and business hours.

2. Answer the related business of telephone banking and online banking.

3. Answer credit card business inquiries.

4. Answer consultations seeking solutions.

Reference materials

Bank of China official website: Instructions for launching corporate SMS products