If the CCB credit card shows that it has been activated but you have not received the new card, you can try the following methods:

Query logistics information: Log in to the CCB credit card official website and check the logistics information of the new card in your personal account information. . If the logistics information shows that the new card has been issued, you can contact CCB customer service for help. Telephone inquiry: You can directly contact CCB customer service to inquire about the delivery status and logistics information of the new card, and inquire about the process and time of card replacement. WeChat inquiry: Follow the official WeChat account of China Construction Bank and check the delivery status and logistics information of the new card on the official account. Go to the bank branch to consult customer service: If the above methods cannot solve the problem, you can go to the local CCB branch and ask the customer service specialist for solutions to the problem.

If you choose door-to-door pick-up when applying for a CCB credit card, you can go to a local CCB branch and bring your ID card, appointment slip and other documents and materials to pick up the new card.