First, it is recommended to call the bank customer service hotline with your mobile phone number first, and inform the customer service of the specific situation first.
Second, it is recommended to go directly to the counter to verify the staff, let the bank staff help you verify the situation, contact the transfer staff, and verify whether the transfer is wrong.
Third, you must contact the bank first, not your own funds, and you must not be greedy. Also pay attention to protection and don't leak it easily.
1. What should I do if the bank card stranger turns away?
1. Contact the bank immediately and report the case. Two things will happen.
(1) It is possible that the password of online banking has been stolen, and the person who stole the password will transfer the money through the third-party express UnionPay; If there is evidence in this case, the bank can recover the money.
(2) Your card information was stolen and someone else copied your card. There are many ways to be stolen. The most common thing is that criminals installed a card reader in the card slot of ATM, read your information and copied the card. Therefore, no matter what kind, you must go to the bank to handle it. If you can't complain, you must report it. If you can't handle this case, you should sue!
2. The bank card is inexplicably transferred away, which shows that there are uneasy factors in the bank card, and personal data and bank card information can be obtained by others. Specific practices are as follows:
(1) The first time is to call the police, contact the police for handling, and then contact the bank to freeze the account (ICBC telephone 95588; CCB calls 95533; China Agricultural Bank Tel 95599; Bank of China calls 95566 to freeze the account. It needs to provide ID number, card number, bank name and account password.
(2) You can also enter the wrong password three times at the nearest atm and freeze the bank card for processing. It's best to change a new bank card.
2. What if frequent bank card transfers are abnormal?
Bank card transfers are frequently marked as abnormal because the bank background thinks that the user's bank card has suspicious reports, so it will be marked as abnormal. In this case, the bank will generally take the initiative to contact the cardholder and inform him that the transaction is restricted because of frequent capital exchanges and is suspected of money laundering. After receiving such a phone call or notice, the cardholder should hold valid personal identity documents, details of fund transactions, sources of funds and other evidence, and then go to the bank to explain. If the bank thinks there is no problem, it will return to normal. If the bank thinks it is suspected of money laundering, it will block it and users will be punished. Today, with the increasingly developed economic exchanges, bank cards have become an indispensable financial tool in everyone's life. Whether it is a savings card or a credit card, everyone has several different types. When using bank cards, we should not only pay attention to funds, but also prevent suspicious transactions to avoid being used by criminals.