1. Temporary loss reporting by telephone: The inactive credit card of the user may also be stolen. Therefore, in order to ensure the security of credit cards, after discovering the loss of inactive credit cards, you must call the customer service of the issuing bank as soon as possible and ask the customer service to freeze the credit cards and report the loss.

2. Go to the counter to formally report the loss: there is a time limit for reporting the loss of credit cards. If the time limit is exceeded, the hang-up will be automatically released. So we went to the counter to officially report the loss. To report the loss of a credit card officially, you should bring your ID card, fill out an application form for reporting the loss, and pay the loss reporting fee. The bank will officially report the loss, and the credit card will be automatically invalidated after the loss is reported successfully.

3. Ask the bank to reissue a new card: If the user still wants to use the card, apply to the issuing bank for a new card, and the bank will make a new card and send it. The replacement credit card number will be different from the original credit card number.

How to cancel an inactive credit card?

For inactive credit cards, if customers want to cancel their credit cards, they can call the service hotline of the issuing bank to contact the customer service staff to apply for cancellation. However, the bank will not cancel the card immediately, and will wait for 45 days to confirm that the card is not in arrears before it will officially cancel the card for the customer.