Legal analysis: Post can claim for lost credit card. In any of the following circumstances, postal enterprises shall not be liable for compensation: 1, ordinary mail is lost; 2. The mail is lost or delayed due to the user's responsibility or the items sent; 3. Losses caused by force majeure of other vouched mail except remittance and insured mail; 4. The user has not inquired or made a claim within one year from the date of mail or remittance; 5, due to the responsibility of the recipient's unit to send and receive personnel, resulting in the loss of mail; 6. All kinds of mails have been delivered properly according to the prescribed procedures, and the recipients later found that the contents were short or damaged.

Legal basis: Article 27 of the Provisional Regulations on Express Delivery, if the express delivery is delayed, lost, damaged or the internal parts are short, the compensation liability of the insured express delivery shall be determined according to the insured rules agreed between the express delivery enterprise and the sender; For uninsured express mail, the liability for compensation shall be determined in accordance with the relevant provisions of the civil law. The state encourages insurance companies to develop liability insurance for express delivery losses, and encourages enterprises engaged in express delivery business to take out insurance.