2. After the telephone customer service staff of the negotiation department contacts me, the applicant can state his requirements, and need to provide his proof of difficulties, the maximum monthly repayment limit and other information, such as the monthly repayment of 500 yuan. The customer service staff will divide the specific number of months in stages according to the amount of arrears, generally 36 periods and 48 periods.
3. The staff of the negotiation department will upload the information submitted by the applicant and wait for the final review, so as to complete the negotiation repayment.