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Why can’t I withdraw money even though there is still money in the credit card?

If the China Merchants Bank credit card cannot borrow cash in advance, you need to check whether you have the following cash advance FAQs:

The cash advance function is not activated;

The transaction password is wrong;

The remaining cash advance limit is insufficient;

The cash advance limit is exceeded, etc.;

If the reasons are not the above, please call the CMB credit card customer service hotline , cardholders can select "9" after entering personal information for verification and transfer to manual service for detailed verification.

(Response time: January 6, 2020. For the latest business changes, please refer to the official website of China Merchants Bank.)