In general, the bank's card replacement business includes but is not limited to: loss reporting, re-business card printing, card updating, card replacement, bank actively stopping using old cards, and cardholder actively changing card numbers.
1. Re-card after loss reporting: the cardholder's card is lost. Due to the risk, the card is deactivated and a new card is made, and the password needs to be reset.
2. Update the card: the service life of the front of the card is close to * * (month)/* * (year), and the bank will mail a new card for the customer on its own initiative. This situation is a continuation of the normal card, and the card number and password do not involve changes.
3. Card replacement: the card needs to be reissued by the bank due to damage, and the card number and password are valid.
4. The bank actively stops using the old card: if the card involves data leakage or stolen swipes, the risk control department of the bank actively restricts the use of the card, and the cardholder contacts the bank to make a new card after learning that the card cannot be used, and changes the card number and resets the password.
5. The cardholder requests to change the card number: Under normal circumstances, the bank will not accept this kind of business, but in the case of strong dispute, the customer service will inform the credit information department to reconfigure the card number. With the consent of the cardholder, the card issuing team will make a new card, and the password will be reset if the card number is changed.
According to the above situation, judge whether it is necessary to reset the password. If it is necessary to make an old password, the card will be frozen if it fails for three consecutive times.