(1) If there are suspicious transactions in the account, it will be temporarily frozen to ensure the security of the account. Cardholders can log in to the mobile banking APP, search for the keyword "account unlock" or go to the outlet to unlock it.
(2) If the cardholder's certificate in Shanghai Pudong Development Bank has expired for more than 90 days, and the card has no transaction record within 180 days, it will be restricted from the OTC channel trade fair. The holder can update the validity period of the certificate through the mobile banking APP or at the business outlets.
(3) The validity period of the debit card has expired, and related transactions will be restricted. Cardholders must apply for a new card.
(4) If the cardholder applies for a certificate of deposit, the corresponding funds will be frozen during the account opening period and will be automatically unfrozen at maturity.
(5) If the customer information reserved by the debit card does not meet the specified requirements, it will be temporarily frozen. You need to bring your valid ID card to the outlet to inquire and update the account opening information.
The abnormal status of Pudong Development Bank Card is caused by many reasons. If it is impossible to unfreeze through electronic channels, or there are other special circumstances, you can bring your debit card and ID card to the counter of Shanghai Pudong Development Bank for consultation.