1. If the customer wants to unfreeze the credit card after it is frozen, the customer must first find out the reason for the freezing, and then take corresponding measures to solve the existing problems. Customers can directly call the bank customer service, or log in to online banking/mobile banking/credit card APP to check recent card usage records to see if there is any bad behavior.

2. If the review finds that the credit freeze was due to overdue repayment, the customer needs to pay off the debt quickly, then repair the damaged credit and accumulate a good record. If the system risk control is due to illegal cash-out behavior (if you spend a large amount in a lump sum, frequently spend in the same store, and often spend in the middle of the night, you will easily be suspected of cashing out, and thus be risk-controlled), then the customer must wait patiently Risk control is over.

3. Everyone needs to note that the bank system will conduct a comprehensive evaluation of the account from time to time, about once every one month or so. If the system's comprehensive evaluation meets the standards, the card will naturally be restored.