Hello, if you are a credit card of China Merchants Bank, you can check whether you have done any transactions to freeze the funds in your account recently, such as the deposit (pre-authorization) swiped at the hotel, which will have an impact. Since Baidu is a third-party public network platform, we cannot directly verify your actual personal data. Please call our customer service hotline-enter the account opening certificate number #-and enter the password to help you make further inquiries.