The account has a balance, and other services are bound to the account.

1. Account balance: If there is a balance in the user's account, you need to withdraw or consume the balance first, then cancel the account and contact the merchant.

2. The account is bound to other services: if the user's account is bound to other services or third-party payment platforms, it is necessary to unbind or cancel the relevant agreements before canceling the account and contacting the merchants.