Generally speaking, after the cardholder officially reports the loss, the bank will check the applicant's bank card information. If the account information is normal, a new card can be obtained on the same day. However, if the account information cannot be found, or there is an abnormality, it will take 7 working days to get a new card.

Bank card loss reporting can be divided into telephone loss reporting and formal loss reporting. Generally speaking, when the cardholder finds that the bank card is lost or stolen, but it is too late to report the loss at the counter, he can call the customer service staff of the issuing bank to report the loss by phone. At this time, the cardholder only needs to provide his own bank card number and ID number, and individual banks only need to provide ID number to report the loss.

After reporting the loss of the mobile phone, the cardholder also needs to go to the counter to formally report the loss. At this time, the following materials are needed: the original cardholder ID card and passbook must be submitted together.

The loss reporting fee for debit card is 10 yuan, which is charged when the loss is reported in writing, and the replacement fee is 5- 10 yuan (different banks charge different fees). Generally, the loss of credit cards will be reissued. Fees are around 50 yuan, and some banks charge 60 yuan. In addition, some special-shaped cards and financial IC cards have higher replacement costs.

Extended data:

Bank-related people said that the loss reporting and replacement of debit cards are generally carried out in local banks, and customers can directly go to outlets to get new cards, while credit cards have to be reissued at the head office and then mailed to customers, so the cost is higher.

Secondly, in addition to the UnionPay logo, most credit cards also have the logo of VISA or MasterCard. The latter two are international credit card organizations. Once the credit card is reported lost, the bank needs to notify the relevant institutions, so it will involve some other expenses.

The staff of some banks said that the loss of bank cards opened in different places can be handled, but it usually takes more than 7 working days to handle the card, and cardholders can choose any outlet in the city where the card is opened to handle the new card.

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