Different banks, aiming at different problems, will affect the timeliness of handling. Ordinary questions will be answered within 3 to 5 working days, such as complaining about real-time fee deduction and life insecurity. There are still some difficult problems that need the assistance of other departments, and the time will be a little longer.

If you are anxious to know whether the complaint has been resolved, you can take the initiative to call the following numbers: 95588 Industrial and Commercial Bank of China, 95599 Agricultural Bank, 95566 China Bank, 95533 China Construction Bank and 95559 Bank of Communications.