Guangfa Bank’s 24-hour customer service and manual service

Guangfa Bank’s 24-hour customer service and manual service hotline is 400-830-8003, and the credit card hotline is 95508. If you need to connect to manual service, call Guangfa Bank customer service hotline 400-830-8003, press 0 to select more help, press 0 to select non-branch inquiry, and connect to manual service.

In addition, for the overseas emergency service hotline of GF Credit Card, please dial: 86(20)-87310029. The customer service hotline of China Guangfa Bank provides cardholders with: account services, transfer services, investment and financial management, personal loans, bank information inquiries, etc.

Guangfa Bank’s 24-hour telephone customer service manual service scope

1. Account business: including verbal account loss reporting, changing phone banking passwords, account balance inquiries, transaction details inquiries, check inquiries, and reconciliation Bill inquiry and other functions.

2. Transfer business: including functions such as transfers between Wealth Management Accounts of our bank, external transfers, and bill payments.

3. Investment and financial management: including funds, third-party custody, treasury bonds, insurance, financial product inquiry and purchase, precious metal trading and other businesses.

4. Personal loans: functions such as self-service disbursement and repayment of credit loans, personal loan inquiries, etc.

5. Bank information inquiry: including interest rate inquiry, foreign exchange rate inquiry, special offer information and special business inquiry and other functions.

How to transfer Guangfa Bank’s credit card phone number to manual service

Guangfa Bank’s customer service hotline is mainly 400-830-8003 and 95508, of which 400-830-8003 is the 24-hour customer service hotline. 95508 is the dedicated credit card hotline. If you want to inquire or handle credit card business, it will be more convenient to dial 95508 directly.

In addition, if the user is a VIP customer, the user can call Guangfa Bank’s VIP hotline at 400-829-5508. China Guangfa Bank also has a dedicated private banking hotline: 400-809-5508.

After dialing the customer service number, a prompt tone will prompt the user to enter their ID number. The user directly presses the "#" key. After pressing, there may be a voice prompting the user to make an input error. Ignore the voice and continue pressing the "#" key. After pressing the "#" key, press the "4" key, and then press the "0" key. It can be transferred to manual service.

Extended information

After dialing 95508 using a capacity phone, you can directly enter the following shortcut to enter the fast service channel:

1. Quick review: Please press 0.

2. Loss report: Please press 1#.

3. Adjustment: Please press 2# (you can apply for transfer after 6 months of account opening).

4. Quick installment: please press 3# (single consumption ≥ 500 yuan, apply for consumption installment by yourself; cash installment financial intelligence is optional for flexible turnover).