The speech pays special attention to clear structure and concise levels. In a progressive society, we need to use speeches in many cases. When you write speeches, there is always nothing new? The following is my carefully compiled speech on bank integrity. Welcome to read it. I hope you will like it. Speech on bank integrity 1
Dear leaders, colleagues and judges:
Hello! First of all, I would like to thank you for your trust and support and for giving me the opportunity to give this speech. The topic of my speech is: "Serve with heart, manage with love, and support the blue sky of honesty".
As an employee working at the front desk, I deeply know that service is everything, and service is the life of an enterprise. I also deeply know that service can only be done well if you put your heart into it. The business front desk is the window of CCB's service, and we will directly show the image of China Construction Bank. However, our work cannot always be sunny. Inevitably, customers often scold and make things difficult for us because they are not satisfied with CCB's services. I think this is also because our work is not in place. So, how can we really "serve with heart"? Any mistake will bring unnecessary trouble to customers and all aspects of work. In the process of "attentive" service, if you are enthusiastic, patient, but not careful enough, it is likely to backfire and do something wrong with good intentions; If you are careful, but not enthusiastic and impatient, even if you can solve the problem, how can a cold face be recognized by users? For example, if enthusiasm and patience are candlelight that lights up a smile, then care is the candlestick that silently supports. We should put ourselves in the customer's shoes, help them as much as possible, and pay with our own sincerity, which proves that "serving with heart" means always caring for and helping others from the bottom of our hearts.
with the continuous development of the financial industry, the competition among commercial banks is becoming more and more fierce. The service quality and service level of banks have gradually become the focus of competition among commercial banks, and service has become the lifeline of banks. What our enterprise wants is the market, what customers want is the service, and the lifeblood of connecting customers and enterprises is integrity. Articles dedication speech-bank employees: serve with heart, operate with love, and support the blue sky of integrity. Honesty is the basic requirement of service. Only by serving attentively can we gain the trust of customers. Only by serving attentively can customers experience warmth in enjoying CCB services; Only by serving attentively can the service industry be invincible in the fierce competition.
we often say that the customer is god. But "God" also needs a real feeling, and this feeling comes from the real service we provide. Our cordial greetings and thoughtful service to our customers are far less than our customers' trust and support. The seemingly simple eight words of "serving with heart and managing with love" actually contain how much content, how much hardship and how much effort. We CCB employees are practicing these simple eight words with their hard work, sweat and wisdom. Adhering to the purpose of "market-oriented, customer-centered", we will integrate integrity into every link of our CCB service. In order to improve the service quality, we strictly demand ourselves to go to work on time every day at work. In the process of service, we insist on using cross-civilized language, implement standing service and smiling service, receive every customer actively, actively and enthusiastically, and show "customer-centered" with our enthusiastic heart, and we will always repay our customers with strong affection. Recently, our branch office has implemented manual numbering, which makes the phenomenon of long queues disappear, and the number of customers who are dissatisfied with standing in line in the business hall has also decreased a lot, which greatly reduces the work pressure of our front desk and enables us to better "serve with heart and operate with love". It is this emotion that unites our spirit and sublimates our realm. Urge us to be proactive, keep exploring and make unremitting efforts for the development of CCB.
join hands, let's shoulder to shoulder, and use the blood of youth to cast the immortal soul of CCB! Thank you again for giving me this opportunity. My speech is over! thank you Speech on bank integrity 2
Leaders and guests:
Hello!
I come from Bank of China. Today, the topic of my speech is "Promoting Honesty and Trustworthiness and Abiding by Professional Ethics"! Everyone knows some people, such as Ren Changxia and Zhang Hua. They have different occupations and identities, but one thing is the same: their infinite loyalty to the Party and their infinite love for their cause. They have the excellent character of forging ahead and setting an example first, the mental state of keeping pace with the times and full work enthusiasm, and they express the connotation of professional ethics.
the so-called professional ethics refers to the moral standards and norms held by people in their own occupations. With the rapid development of social civilization, professional ethics has become the primary yardstick to measure a person's comprehensive quality. Especially in the high-risk financial industry, professional ethics is directly related to the stability of the whole industry and the stability of the country. If professional ethics is not observed, it will lead to business risks, seriously interfere with the normal social and economic order and harm the interests of the country and the public.
Some time ago, the accounting fraud scandal in the United States, represented by Enron, caused many companies to go bankrupt, tens of thousands of employees lost their jobs, many old people lost their pensions, and the credibility of the government was damaged. In our country, there are also typical cases of red light industry, dawn clothing and Yinguangsha making false accounts.
In our bank, many cases in previous years were related to false accounts, mainly because our staff did not follow the rules and ignored the results of honesty. On the contrary, in our real life, some honest enterprises have promoted the great development of their operations through honesty, such as landscape engineering companies. Because of honesty, the financial department is willing to serve them and the construction unit is willing to do business with them, and the company has grown from small to large and from weak to strong.
"compliance with regulations" means compliance with national laws and regulations, accounting standards and internal control system; When it comes to "honesty", believers are true! "Honesty" means keeping promises, telling the truth and doing practical things.
at present, with the support of various departments, our bank has created more credit customers, credit village groups and credit towns, thus vigorously promoting our customers' micro-credit loans, which not only provides impetus for the production and development of farmers' brothers, but also finds new profit growth points for us. On the one hand, this activity requires others to be honest; On the other hand, it is also a commitment of banks to pay attention to their own integrity.
In our daily work, honesty is our best return to the enterprise, and it is also a necessary quality for us to abide by professional ethics. So, how can we be honest and trustworthy?
to be an honest person, there are two policies, one is to make a big cake, so that every citizen can at least have a share of food and clothing. This is probably "development is the last word"! The other hand is to establish the rules for dividing cakes, otherwise it will be difficult for individuals and enterprises to have a foundation of honesty.
how can a cake get a fair share? This requires a balance mechanism of power, for example, when one person has the right to cut the cake first, another person should have the right to pick the cake first, so that a cake can be divided evenly. Without the power of checks and balances, we can't expect the power owner to use power humbly and cautiously, but will mostly abuse power for personal gain. In this way, in the process of dividing cakes, if the rules are not followed, the cornerstone of social integrity will be very unstable, and ultimately it will affect the hard work of the people to make big cakes.
Honesty is dazzling sunshine, and its light shines all over the earth; Honesty is the land of vast expanse, and its mind carries mountains and rivers; Honesty is beautiful and magical mountains and rivers, and its magnificence purifies people's hearts; Honesty is the most beautiful and holy soul, which makes people have a clear conscience and an open mind. Friends, let's hold the position of honesty, laugh at the beautiful flowers of honesty and be a person who abides by professional ethics!
my speech is over, thank you. Speech on bank integrity 3
Dear leaders and colleagues: Hello! The topic of my speech today is honesty, steadiness and farsightedness.
keeping your word and keeping your promise is a virtue handed down from generation to generation by our ancestors. Since ancient times, abiding by honesty is the standard to measure a person's behavior, quality and personality. While those who are engaged in the financial industry need honesty more. As the ancients said, "The way to operate lies in honesty, and the way to make a profit lies in faith". Honesty and trustworthiness are not only the basic moral principles of being a man, but also the prerequisite for enterprises to fight against the market.
In ancient times, in order to repay the King of Chu for saving his life, Jin Wengong kept his promise of "staying out of the house". Sima Qian adhered to the principle of "writing history must be based on facts", risked offending Emperor Wu of the Han Dynasty, wrote a book for Zhongliang, endured humiliation and finally completed the Historical Records, which was handed down through the ages. Meng Xin insisted on honesty when there was no rice in the pot at home, blaming his nephew for not selling the sick cow to others, and personally found a buyer to refund the money in full.
nowadays, the credit report is just like our second ID card, without which we will feel unable to move. First of all, about some big things in our lives, we can't do without credit reports, such as buying a house, buying a car, looking for a job and getting a credit card. Secondly, the quality of credit record determines whether we can do what we want and how much it costs to do it. When we want to apply for a bank loan.
It's not hard to imagine that if the records in our credit report show that we are a person who pays back on time and earnestly fulfills the contract, it's not difficult to borrow again. The bank can not only give us loans to buy a house and a car, but also give you a lower interest rate. Therefore, a good credit record will be our own lifelong wealth. On the contrary, a bad credit record will greatly reduce the chances of bank loans.
Therefore, there is a common saying in developed countries: "You should protect your personal credit record as you cherish your own life".
A sociologist made a survey among 1, successful people on "Why I succeed", and the results were beyond people's imagination. No one
thought that their success was due to their talent. Most of them believe that the secret of success lies in "honesty".
Maybe we are just a grass beside the road, which can't be as charming and brilliant as flowers; Maybe we are just an unknown spring in the mountains, which can't be as vast as the sea; Maybe we are just an ordinary person among all sentient beings, and we can't attract people's attention like great men, but we must never abandon honesty, the foundation of being a man and the root of doing things!
the boat of life is overwhelmed, and it has something to give up and something to take, and something to lose and something to gain. Lost beauty, accompanied by health; If you lose your health, you will learn to follow; Without talent, you have wit to follow. But what about losing integrity? Without honesty, you have everything: money, honor, talent and agility? It's just a moon in the water, a flower in the mirror, like a passing cloud, and it will eventually come to blowing in the wind. Honesty is the foundation of establishing a person, honesty is the way of keeping a family together, honesty is the basis of making friends, and honesty is the soul of doing business!
my friends, a small faith is a big one. Today, we gather together for the topic of honesty, and tomorrow, let's stick to the principle of "honesty-based, honesty-based", starting from me and starting from every customer service.
firmly establish and earnestly practice the core values of our bank, such as "building a career in good faith, going steady and going far", bring trust to customers, create value for enterprises, and go higher and further on the road of honesty and trustworthiness and win-win cooperation. My speech is over, thank you. Speech on bank integrity 4
What is integrity? As the name implies, it is honest and trustworthy. Honesty and trustworthiness are the traditional virtues of our Chinese nation. People pay attention to honesty and respect honesty. The wind of honesty is simple and mellow, it has already been integrated into the blood of our national culture, it makes people's hearts full of purity and self-confidence, and makes society full of sincerity and trust!
"If people don't believe, they don't know what they can do." Honesty is the foundation of being a man and the root of standing. Honesty is the basic principle of being a man and the minimum moral accomplishment. Today, honesty is an inevitable requirement of social life and a prerequisite for a person to gain social recognition. In order to adapt ourselves to this era and make our nation stand in this competitive world, we must be honest and trustworthy. You can have no money, you can have no honor, but you can't have no integrity. You should treat others with integrity and do things with integrity. Honesty is very important to everyone! Only in good faith will the bank lend you money; Only honesty, the unit will hire you; Only when you have integrity can you win the trust of others; Only with honesty can we integrate into society for survival and development.
In recent years, with the development of the socialist market economy, people pay more and more attention to the issue of honesty. Our society has also experienced a moral decline and a crisis of honesty and credit, which cannot but arouse our vigilance. With the impact and cleansing of market economy, honesty is fading, "money worship" is growing, and "interest" has replaced virtue and honesty to give way to fraud. Some people, for their own selfish interests, abandon honesty behind their heads, forge and sell fakes, deceive their superiors and delude their subordinates, deceive and abduct, and fail to repay debts. In recent years, the problem of college students' repayment of student loans has become the focus of the whole society. A survey shows that there are 3. 5% loan students admit that they never consider the problem of repaying loans, and now the loan default rate of college students has reached as high as 2%. Looking through the relevant records of our bank's personal financial business, there are many people who don't keep their promises. Some people have a serious idea of evading or defaulting on their accounts. When the enterprise benefits well, the money is put into their own pockets, leaving a mess for you to dispose of when they lose money. Others cheat, falsify accounts, engage in transfer, and just don't repay the loan on time, use fake bills of exchange or report the loss, defraud the funds, and then run away. This irresponsible and dishonest behavior has caused great losses to the country and people.
honesty and trustworthiness are our life. As our banking industry, mutual honesty with customers can achieve a "win-win" effect. Industry self-discipline and honest management can win the trust of customers and win long-term development prospects; Customer supervision and honest acceptance of service can win a higher credit rating and get timely capital replenishment, thus generating economic benefits; And the honesty they give each other is a wordless promise. If enterprises do not stress honesty, they will not be able to develop and survive. In our sub-branch, two things happened: one enterprise had a good development prospect through pre-loan investigation and evaluation, but because the enterprise had a bad repayment record in other banks, we finally chose to give up. Because there was no capital injection, the enterprise finally went bankrupt. There is another enterprise, which has gone through the process from breaking its promise to rebuilding its integrity. This enterprise has suffered heavy losses and a serious credit crisis due to the false operation of its partners. However, the person in charge of the enterprise swallowed the bitter fruit silently, and resolutely started a second business with the spirit of hard struggle, which brought the enterprise back to life and won the favor of customers and the support of banks again with honest management. A lot of money and a lot of loans have been continuously injected into the enterprise. Bankers have given the enterprise confidence to start a new business with love and sincerity. Bankers have become the strong backing for the enterprise to strive for strength and fight the market with tangible actions and bit by bit sincerity. The pros and cons make the person in charge of the enterprise deeply realize.