1. The loss report takes effect immediately, is irrevocable, and the old card is invalid and cannot be recovered;
2. If it is a chip card, the balance in the electronic cash account cannot be reported as loss, and the lost amount cannot be recovered;
3. The validity period of the reissued new Kaka number will change;
4. If you have handled personal online banking or other withholding business in the previous period, you need to re-associate.
5. After the loss is reported, it will not affect your deposit, refund and other recorded transactions.
The above contents are for your reference. Please refer to the actual business regulations.
If you have any questions, please contact online customer service of Bank of China.
You are cordially invited to download and use China Bank Mobile Banking APP or China Bank Cross-border GO APP to handle related business.