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What services are available in Shanghai Airport VIP Lounges Guide to Shanghai Hongqiao and Pudong Airport VIP Lounges

Both airports in Shanghai have lounges. Let me briefly introduce the two airports and then introduce the lounges. Not all lounges at the airport are accessible. Some lounges can be enjoyed by purchasing a ticket, while others can be purchased.

Overview of Shanghai's two airports

Hongqiao Airport (SHA/ZSSS) is located in the west of Shanghai, about 13 to 17 kilometers away from the People's Square in the city center.

Hongqiao Airport There are two terminals, separated by a runway. T1 is about 13 kilometers closer to the city and operates international flights to Hong Kong, Macao and Taiwan (currently suspended as well as domestic flights of Xiamen Airlines and Spring Airlines); T2 is about 17 kilometers farther from the city. , operating domestic flights of all other airlines.

Hongqiao Railway Station is very close to Hongqiao Airport T2. Although there is a subway station, it is faster to walk. The walking distance is about 500 meters, and some sections have automatics. Trail.

Pudong Airport (PVG/ZSPD) is located in the east of Shanghai, about 40 kilometers away from the People’s Square in the city center.

Pudong Airport currently has two terminals with a passage in the middle. You can walk between them. The north side of the check-in halls of T1 and T2 is domestic, and the south side is international Hong Kong, Macao and Taiwan.

T1 was built earlier, and the domestic and international terminals use the north side of the terminal respectively. Half and South. Operate domestic and international flights of China Eastern Airlines, Shanghai Airlines, China United Airlines, as well as the international SkyTeam alliance Air France, KLM, Delta, Korea, and China (note that other members of SkyTeam such as Vietnam Airlines, Indonesian Airlines, and Aeroflot are in T2, as well as China Eastern Airlines’ two good friends in Oneworld, Qantas and JAL.

T2 is relatively new, and airlines other than T1 are all in T2. International flights use different floors (the advantage is that the same corridor can be used to fly domestically or internationally. After flying international, you don’t need to fly to domestic flights. The domestic part is a mixed flow of departures and arrivals.

The north and south of T2 There are no international floors at the two ends, they are both domestic boarding gates, so domestic flights are likely to have to go to the end to get to the boarding gate.

Pudong Airport also has the world's largest satellite building, which is divided into S1 and S1. S2, S1 and S2 are physically connected but not connected. Each has an MRT connecting T1 and T2. The satellite building does not have a check-in security check function. After security check, you can take the MRT to the satellite according to the boarding gate number (starting with G/H). Building. Satellite building S1/S2 is the same as T2, with domestic and international stratification.

Although the main terminal T and satellite building S are interconnected, T2 and S2 are arranged separately for the convenience of management. Relatively fixed airlines, domestic airlines are specifically: Air China, Juneyao Airlines, Shenzhen Airlines and other airlines are all in T2, while China Southern Airlines, Spring Airlines, Xiamen Airlines, Sichuan Airlines and other airlines are in S2.

At Shanghai's two major airports, the VIP services enjoyed by high-end bank cards are mixed with ordinary passengers (card friends are generally called "CIP", while independent parking lots - independent entrances - are common in second- and third-tier airports. Lounge before security check - independent security check - car transfer to the bridge or remote aircraft seats with better privacy (VVIP level services are not provided.

There are no VIP lounges directly named by banks in the two airports in Shanghai It is open to public users, so there is no false proposition that which bank's VIP room (lounge) is better. All supported bank services are basically the same, that is, a full set of services including check-in, security check, and lounge.

Hongqiao Airport

The check-in halls of Hongqiao T2 from north to south are A (China National Airlines, etc., BC (China Eastern Airlines, etc.), D (Southern Airlines Island), and walk towards the train station. Island E (Juneyao Airlines and Island F (high-end China Eastern Airlines). Remember to look for the most central location, which is in the middle of BC Island. There will be a "VIP Club" sign like the one below.

Show your identity to the front desk Bank card (or other electronic voucher and boarding pass (including electronic boarding pass), verification and registration, you will usually be asked to leave a mobile phone number for calling to remind you to board the plane.

There is no check-in and check-in function at the front desk , in theory, you can arrange for a little brother or sister to accompany you to the airline counter for check-in and check-in.

If you do not need to check in, it is recommended to get the electronic boarding pass directly (the ordinary counters and self-service check-in terminals of Hongqiao Airport no longer have paper boarding passes, which is faster.

Most of them come with "Airport VIP Lounge" service High-end bank debit cards and credit cards can be used here. Please check with the bank for the specific number of times you can use it per year. Basically, no appointment is required, and most of them can be used as you go.

Bank POS machines require physical cards to be swiped. Some users are worried that dual-label cards are easily stolen. To avoid trouble, they can turn off the overseas card swiping/cardless payment function or lock the card with one click (locking the card does not affect the verification of rights and interests. Of course, many banks now The APP QR code scanning function has begun.

If your card provides services such as Longteng and PriorityPass, please skip directly to the introduction of the V1 Lounge.

Here is usually the introduction. Three modes of service are provided, also called "CIP" for cardholders:

The first mode is for Alipay diamond members and other reduced version users, as well as users who are approaching the boarding time, and will be arranged before the security check behind the front desk. Rest in the lounge. There is no hot food in this lounge, only instant noodles, biscuits, snacks and drinks.

Going out of the back door of the lounge is the 24th first-class cabin and the 25th priority security lane. The staff will guide you to these two lanes. Security check. There is usually a queue, but it is slightly shorter than the queue for the economy class security check.

Since it is a pre-security check-in lounge, please do not pack drinks to avoid embarrassment during the security check.

Secondly. For users who are within boarding gate No. 50, they will be arranged to go directly to the security check lanes 24 and 25 mentioned above from the back door of the lounge.

After security check, turn left and follow the instructions for the V1-V3 lounge. Keep walking and you will pass Air China's V3 lounge. Enter V1 from the corridor marked VIPLOUNGE on the left of V3. Opposite is the V2 lounge of China Eastern Airlines. Just give the front desk the ticket and boarding pass. No need to swipe your card again. .

There used to be a battery car service from the lounge to the boarding gate, but it is no longer available.

The third type will be arranged for users whose boarding gate is above No. 50. Go upstairs via the escalator opposite the desk, cross the sky bridge above the reception desk, and go to the 21-meter-floor lounge upstairs.

There is a pre-security rest area V21N on the 21-meter floor, which is better than the one downstairs. There is a Suzhehui Noodle stall in the pre-security lounge. The noodle stall is not here. The best thing about the 21-meter floor is that you will be given a ticket to go to the dedicated security check channel on the 21-meter floor. There are very few people and there is almost no need to queue. After security check, take the elevator downstairs to gate 46.

I tried taking the first train of Metro Line 10 and arriving at Terminal 2 at 6:21, and went upstairs without checking in. Went to the VIP club for security check at about 6:25. There was something wrong with the card machine, which delayed us for a few minutes. Went upstairs at 6:29, ate a bowl of noodles and then went to the deserted security check at 6:39. We arrived at around 6:48. At the far gate of gate 5X, the 7:30 flight has just started boarding.

There is also an "Airport Easy Travel" counter on the 21st floor, accepting UnionPay payment of 1 yuan and 6.2 yuan." CIP" user.

In actual operation, you can also negotiate with the front desk where to go according to your own needs. As long as you are a bank user, you can generally choose whatever you want. Each of the three methods has its own advantages and disadvantages: downstairs, there is no food before the security check but it is faster, V1 has a good meal but you have to walk a while, and the 21-meter floor has to go up and downstairs, but there is no need to queue for security check.

Let’s introduce the V1 lounge.

V1 was renovated in 2007 and is divided into areas A and B. Area A has more hot food and more space than area B. Usually bank and airline users enter Area A, and Longteng PP enters Area B. When there are few people, it may be arranged to go to Area A even if Area B is not open.

After V1A was renovated, the functional areas were divided into reasonable areas, and limited-edition drinks were provided in the lounge.

V1A provides hot food at three meals (roughly 7-9 o'clock, 11-13 o'clock, and 17-19 o'clock). In addition, Suzhehui noodles are provided all day long, and the noodle stall also supplies V1B.

There are eight lounges after the security check at T2 of Hongqiao Airport, specifically:

V1 operated by the airport: in addition to receiving cooperative banks, Longteng, and PP, it also receives Hainan and Jixiang Wait for the two-class and VIP membership of the airline.

V2, V23, and V28 operated by China Eastern Airlines accept two-class and VIP members of China Eastern Airlines. There is also a V22 that only receives VIP guests. Since China Eastern Airlines acts as the ground service agent for Shandong Airlines, Shandong Airlines second-class and VIP members can also enter the above-mentioned lounges.

V26 operated by China Southern Airlines accommodates China Southern Airlines two-class and VIP members, and also supported Longteng in the past.

V3 and V8 operated by Air China accommodate Air China second-class and VIP members, and V8 also accommodates Star Alliance VIPs.

Although Air China has two lounges at Hongqiao Airport, it does not mean that Air China has many routes in Hongqiao. In fact, there are only five routes, mainly relying on high-end passenger flow from Beijing and Shanghai.

All China Eastern Airlines lounges provide hot food such as China Eastern Airlines' signature "Bowl of Noodles from China Eastern Airlines", while China Southern Airlines and Air China lounges also provide hot food such as their own special noodles, which are more abundant than V1.

As can be seen in the previous photo of the 21-meter floor, V21N in the north is the logo of the airport, and V21S in the south is the logo of China Eastern Airlines. China Eastern Airlines has also opened a new pre-security lounge V21S on the 21-meter floor. It provides one-stop service including check-in, rest and security check. The food is better and there is no queue for security check. You can go downstairs to gate 50. But this lounge is only open to passengers in the second class of China Eastern Airlines.

For the locations of the check-in islands, lounges and boarding gates at Hongqiao T2, please refer to the picture below. The boarding gate numbers are consecutive clockwise. If they are not marked, please calculate by yourself.

After the renovation was completed in 2010, Hongqiao T1 is newer than T2. However, because only Spring Airlines was stationed in the domestic part at the beginning, there is currently only a lounge in front of the security check near Gate 6. Cooperative Bank, Longteng, PP, and Xiamen Airlines all use this lounge, which provides hot food and noodles.

Pudong Airport

Regardless of T1 or T2 at Pudong Airport, the reception counter is in the middle of the check-in hall, just like Hongqiao T2. In fact, it is very simple. The operator, Shanghai Airport VIP Service Company, is the biological son of Shanghai Airport Group, so it certainly occupies the best position.

Pudong T1 is in the middle of FG Island among the 12 check-in islands from A to M*** (enter at Gate 8, Pudong T2 is also in the middle of FG Island like T1 (enter at Gate 25, in the Chinese style in the picture below) Behind the garden.

I emphasize again that "CIP" is not a common name in the industry. Except for the Capital Airport and other airports that have special "CIP" signs, most other airports do not officially call it this. If you ask innocently, "Where is the CIP service?" You can ask "Where is the VIP service?" (Most people think of this as VIP or "Where is the bank's VIP boarding location."

For each bank card, The usage and service process are similar to those in Hongqiao. You swipe your card at the reception point, are accompanied by staff or check in by yourself, go through the first-class security check, and rest in the airport lounge after security check. However, Pudong does not have nearly no queues like Hongqiao's 21-meter floor. Security check channel.

All lounges in Pudong Airport are named after the number near the boarding gate, which facilitates quick location. The airport lounge at T1 is No. 9, and you can go downstairs from the No. 9 boarding gate. Arrival, the airport lounge in the S1 satellite building is No. 120.

The No. 9 lounge is relatively old and has no dining area. The rest area is in the form of a private room (roughly 7 to 9 o'clock). Hot food is available from 11 to 13 o'clock and 17 to 19 o'clock, but no noodles.

You need to turn right after the security check for about 250 meters. It takes a lot of walking.

The Pudong Airport Satellite Building is put into use every year, so the lounges in the satellite building are usually equipped with hot food at 20 o'clock. There are noodles in front.

The airport lounge in T2 is No. 73, and the airport lounge in the S2 satellite building is No. 190 (after getting off the MRT, follow the signs and take the elevator to the fourth floor.

In addition to receiving bank and Dragon users, Lounge No. 190 of S2 also receives second-class and VIP members of Hainan Airlines, Xiamen Airlines, Hebei Airlines and other airlines in the satellite building.

The structure of the satellite building is relatively complicated, please read the signs clearly before proceeding. According to the lounge staff, some passengers were looking for gate 190 but ended up going to lounge 190.

As for airline lounges, China Eastern’s T1 lounge is No. 35 (just turn left after security check). S1’s lounges are No. 101 and 118. They only accept their own users and also provide “China Eastern Airlines’ lounges.” Bowl of Noodles.

T2 has Juneyao Airlines’s lounge No. 86 (Juneyao Airlines’ flagship lounge) and Air China’s Lounge No. 90. S2 also has China Southern Airlines’ lounge No. 152. Juneyao Airlines and China Southern Airlines lounges They have cooperated with Longteng, but they have stopped cooperating now.

In short, if you only hold Longteng card or PP card, the difference in rights between PP and Longteng and bank card will be less at the two airports in Shanghai. Assistance with check-in and priority security check, etc., but the lounges are the same and even have a wider selection.

Due to the cooperation partner, please refer to the official list of available lounges in Longteng PP. The comments at the top of this article will also be included. Update as much as possible. Some airline lounges will give priority to their own users and will reject third-party users during peak periods.

International lounges

Due to the current opportunity to take international flights. There are very few, so I will introduce the international lounge separately at the end, and look forward to returning as soon as possible when I can go abroad.

The following introduction is based on my experience in Hongqiao T1 International. There are three lounges on the fourth floor. China Eastern Airlines V01, Air China V02 and Airport V03 are all next to each other. I have used Longteng to enter V01 and V03. In comparison, the food in V01 is richer and the area is larger.

Although the two terminals of Pudong Airport operate both domestic and international flights, the VIP services provided by most banks only support domestic flights and do not support international flights. The reason is that the international link charges more and is more expensive (you can see Pudong on Shanghai Airlines Travel The airport VIP service is priced at 300 per person for domestic and 600 per person for international flights. Most banks are unwilling to bear it. A few banks such as Industrial Bank state that they can support international flights.

Of course, international flights are usually not supported. You can simply use the lounge after security check.

Lounge No. 37 of Pudong T1 International Airport accepts bank and Longteng PP users. You can reach it by turning left after security check and approaching the tarmac circle. The area outside is divided into first-class and business areas. There is not much difference. The seats are open. The food supply is similar to that of Lounge No. 9, but the snacks in the international lounge will be richer than those in the domestic lounge, including beef jerky, small walnuts, etc. There are also fresh sandwiches, etc.

Similar to China, Lounge No. 36 in the International Area of ??China Eastern Airlines only accepts two-class and VIP members, including SkyTeam Super Elite members, and Lounge No. 36 is divided into business gold and silver. There are two areas for cards and first-class platinum. In addition, the lounge No. 39 dedicated to Japan Airlines and Air France by the airport VIP company only accepts its own guests.

Pudong Airport T1 was built nearly 20 years ago, but was completed in the first two years. In order to expand, the big hole in the middle was filled up, and the newly built building was integrated with the original terminal. The new building contains lounges 35/36 of China Eastern Airlines and 39 of Japan Air France. These lounges They are all new and great, the only drawback is that there are no windows. The lounges No. 9 and 37 in the old building are relatively old but have better views.

S1 International Airport has lounge No. 135 and China Eastern Airlines’ lounges No. 119 and 137.

T2 International, you will see this sign after passing the security check. It is very clear which lounge can be entered with what qualifications.

Lounge No. 69 is managed by the airport, and next door is Cathay Pacific Lounge No. 68.

In addition to 69, there is also a lounge No. 77 where Longteng, PP and certain credit cards can be used. This is the China Eastern Airlines Plaza Premium Lounge.

What? Isn’t China Eastern Airlines all in T1? Well, this lounge was opened by China Eastern Airlines to increase revenue (it was first used by Shanghai Airlines to receive two-class elite members of the three major alliances’ partner airlines, as well as Longteng PP and Centurion cards) Welcome all comers, just like the Air China lounge at Beijing T2 International, Lounge No. 77 also accepts SkyTeam Super Elites.

Lounge No. 77 is newer than the airport lounges and is very large. It is spacious and has a rich variety of meals, both Chinese and Western flavors, as well as fresh pastries, cut fruits, etc. It also provides freshly cooked noodles (the signature is also China Eastern Airlines' bowl of noodles, fish ball, powder and omelette, etc.). At the same time, there are also a wide variety of drinks, and You can take a shower.

While waiting here, you can watch the people queuing for boarding below and the giant passenger plane outside the glass wall (this is opposite the A380 parking space.

Yes As for the shortcomings, the small packaged snacks and drinks are not as abundant as those in the VIP lounges at the airport, so if I have enough points, I will go to 77 to eat a bowl of noodles first, and then go to 69 to get some snacks to eat on the plane, which is good. The two lounges are not too far apart on both sides of the security checkpoint. Turn left after security check 69, turn right after security check 77, walk a few steps and follow the signs to go upstairs.

This is No. 71 for foreign airlines. The lounge is also very good. It is only open to Air China and Star Alliance partners. It is also divided into two areas: gold and silver business and platinum first. There are also independent lounges on Cathay Pacific 68 and Emirates 75.

S2 International, there are airport lounges 170 and China Eastern Airlines lounge 153 (the same as No. 77 are used to make money. Looking forward to the day it reopens.

VIP and simplified version of CIP

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Why do airports provide VIP services? Politicians, rich people, celebrities, etc. all need speed and privacy during travel, so it is normal for airports to provide such services. Of course, the best VIP service is at the Capital Airport. Building:

For ordinary VIPs, the airport will arrange a VIP area, which is managed by a VIP company affiliated to the airport group. It is usually an independent VIP building outside the terminal, or the terminal arrives on the ground. Why is the VIP area on the ground floor placed on the ground floor? Because boarding is done directly on the ground floor by car, so there is no need to go up or downstairs.

This kind of service is VIP or VVIP service. In addition to catering to political dignitaries, VIP companies will also open up to the public in order to generate income.

In addition to rich people and celebrities, banks are often big customers, buying the bank's naming hall for a year. Provided to high-end cardholders of banks. Although each bank has its own VIP lounge, they are all similar and generally belong to the "veteran cadre style". In actual use, guest arrangements are also common

In order to maintain privacy. , the VIP area usually restricts the entry of vehicles. If you go by car, you may need to report your license plate number in advance. At the same time, because the reception volume is not large, the service generally requires advance reservation.

The VIP area can generally handle check-in and check-in directly. , for the convenience of accompanying personnel who are sending you off to the airport, the lounges are basically located before security check. And since real VIPs generally don’t eat at the airport, such lounges are rarely equipped with hot meals, basically only tea, drinks and snacks.

As more and more ordinary people such as bank cardholders are received, many airports have introduced people-oriented hot meal services, and some airports have also downplayed the requirement for reservations.

When it’s boarding time, you can go through the security check quickly in the dedicated security channel in the VIP area, because the VIP area and the public waiting area are generally not accessible, and you must take a car (usually the Toyota Coaster that officials like to go to the bottom of the bridge, Use the stairs to board the aircraft, or go directly to the remote terminal.