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Ping An Credit Card integral mall
Where can I exchange credit card points of Ping An Bank?

Ping An Credit Card points can be exchanged for gifts or coupons, prepaid phone bills and oil cards, and the points are used for shopping in cash. You can redeem it by yourself in the following ways, which is very convenient: 1, log in to the APP- My-Points area of Ping An Pocket Bank, select the required goods, and follow the prompts; 2. Log in to One Wallet APP- Shopping, select the goods you need, and try to exchange points or points for cash; 3. Click on the link to log in to the points website. Tips: 1, Ping An Credit Card points are cleared once every three years, so it is recommended to use them in time; 2. If you have any questions, you can call customer service at 4008880999 for consultation.

How to inquire about the delivery information of goods redeemed by Ping An credit card points?

There are five ways to earn points for Ping An Credit Card: exchanging points for gifts, recharging phone bills, Q coins, oil cards, exchanging air miles, shopping in shopping malls and drawing points.

Ping An Credit Card Points Redemption Commodity Inquiry Information Steps:

1. First log in to Ping An Credit Card Mall-click on my account.

2. Enter my account-click on the order to inquire.

3. According to the query result of the order-click to open the goods to view the detailed information.

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Ping An Bank Credit Card Points Rules

In order to give back to Ping An credit card holders, Ping An Bank specially launched the Ping An Credit Card Points Program. The specific rules are as follows:

I. Participation qualification

1. These Rules apply to all kinds of credit cards issued by Ping An Bank Credit Card Center, unless otherwise specified, such as cash back credit cards; (Click here for cash back credit card rules);

2. If the cardholder has any of the following circumstances: his credit card is deactivated or controlled, the credit card is cancelled by himself, Ping An Bank's other debts are not repaid, Ping An Bank's credit card acquiring contract is violated, and Ping An Bank has the right to cancel his qualification to participate in the points reward plan;

3. If the above situation is effectively handled and the credit card returns to normal status, Ping An Bank can continue to participate in this plan only with its consent.

Second, the scope of application of integral

Cardholders can accumulate points by using Ping An Credit Card to spend money in restaurants, entertainment, hotels, hotels, department stores and other retail stores, or ordering goods through Ping An Credit Card Center. However, the following items will not be counted:

1. Credit card annual fee, cash advance fee, installment fee, late payment fee and other expenses and interest;

2. Credit card withdrawal and overpayment collection, deposit (repayment), transfer, spiritual use and bill installment;

3. Pay or withhold telephone charges, insurance premiums, utilities and other utilities;

4. Special consumption such as online consumption, public utilities, hospitals, governments, charities, schools and residents' services;

5. Consumption in real estate, wholesale, household appliances, automobile sales and maintenance, gas filling and gambling;

6. UnionPay merchants with special preferential rates (including but not limited to three rural preferential rates, county and township preferential rates, fixed-rate preferential rates, etc.). ) it doesn't count;

7. If the cardholder's transaction merchant violates the parameter setting specification of the relevant bank card acceptance machine of China UnionPay, the cardholder's transaction in the merchant will not be counted;

8. If the cardholder uses the credit card for non-personal consumption, or rents, lends or gives the credit card to others for use, or is suspected of using false transactions to violate the Personal Credit Card Receiving Contract of Ping An Bank, the Credit Card Articles of Ping An Bank, the Rules of the Points Incentive Plan and other relevant regulations, the points will not be calculated;

9. Other projects designated by Ping An Bank.

Please click here for the detailed merchant category code and merchant category name that do not participate in the accumulation of credit card points of Ping An Bank.

Third, the integral calculation rules

Ping An Bank gives or deducts points in the following ways:

1. Cardholders can accumulate 1 mileage points when they spend RMB 1 yuan, and 7 mileage points when they spend USD 1 yuan. The effective point consumption of the supermarket industry (merchant category code is 54 1 1) in the RMB account of the same credit card is calculated at a maximum of 3,000 yuan per month (the consumption in the supermarket co-branded card store is not subject to this restriction). Within the scope permitted by law, Ping An Bank reserves the right to adjust the conversion ratio of points;

2. The single consumption amount is rounded to the nearest yuan to calculate the integral;

3. When the same cardholder holds two or more Ping An credit cards, the accumulated credit card consumption points of each card are accumulated separately by card, but they can be used together. The total points of the main card and the auxiliary card are added to the integral account of the main card holder;

4. If the cardholder returns the goods or services purchased by swiping the card for some reason, or returns the original credit card payment due to bill signing disputes or other reasons, Ping An Bank will deduct the corresponding points originally given according to the returned amount;

5. If the credit card is cancelled, the unconverted points in the account will automatically become invalid; If the credit card is cancelled, the points that have not been redeemed under the cancellation card will automatically become invalid. Points cannot be transferred to other circulation cards or to other cardholders;

6. If the cardholder fails to apply for redemption within the validity period of the points, the points will be invalid and will be reset to zero.

7. If the cardholder applies for a replacement card after the card is lost or damaged, the points obtained from the original card transaction can be used normally within one week from the date of activation of the new card. If the new card is not opened within three months from the date of operation of the replacement card, the points obtained from the original card transaction will automatically become invalid.

Fourth, the validity period of the points

The points obtained from credit card (except diamond card) transactions in the same cardholder's account shall be consolidated and managed. Every three years is an accumulation period, and at the end of each accumulation period, the points in this period will be cleared.

From the effective date of the new rules on June 6, 20 14, 14, if a customer issues a new card, the issuing month of the new card shall be the starting month of the accumulation of account points (including but not limited to new application for issuance, loss reporting, replacement of the card, renewal of the card upon expiration, application for supplementary card and application for other cards);

2. Diamond card points are permanently valid.

Five, integral query

Cardholders can check the accumulation of points through the following channels:

1. Credit card bill, credit card online banking and credit card customer service hotline: inquire about the points balance of Wanlitong account, points added in this period, points adjusted in this period and points about to expire;

2. Pocket Bank APP: inquire about mileage points balance, points orders, points payment details and points income details;

3. A wallet APP, a wallet website, a wallet customer service hotline (4008-666-666), online customer service (), and a wallet WeChat (my 1qianbao): query points balance, points orders, points payment details and points income details;

4. Other inquiry methods announced by Ping An Bank.

Integral conversion of intransitive verbs

1. Ping An Bank specially entrusted Shenzhen Wanlitong Network Information Technology Co., Ltd. to operate Ping An credit card points exchange business;

2. All feedback items (including goods, services or vouchers, etc.). ), the exchange standards and rules are subject to the latest feedback announcement or catalogue of Shenzhen Wanlitong Network Information Technology Co., Ltd. at the time of exchange.

Seven. legal nexus

The goods and services provided by integral feedback are directly provided to cardholders by integral gift suppliers. Ping An Bank does not have any cooperation, distribution, agency or co-seller, advertising media or guarantor relationship with suppliers. If the cardholder disputes the goods or services provided by him or her and the after-sales service, the integral gift supplier shall be responsible, and the bank shall assist the cardholder to negotiate with the merchant for settlement.

Eight. Modification and termination

1. Within the scope permitted by law, Ping An Bank reserves the right to cancel, add, delete or modify the rules as required (including but not limited to participation qualification, integral conversion ratio, etc.). );

2. Within the scope permitted by law, if the points rules of Ping An Credit Card are adjusted, the announcement issued by Ping An Bank through relevant channels (including but not limited to bills, websites, telephone voice, branch outlets, etc.) shall prevail. ).