You can click Credit Card-Loss Reporting Replacement Card in personal mobile banking of Bank of China to enter the page of Credit Card Loss Reporting Replacement Card, select "Loss Reporting/Loss Reporting and Replacement Card", and click "Confirm" after passing the security authentication tool, and the page will show that the credit card loss reporting has been submitted successfully.

Tips:

1. Reporting the loss of a credit card in personal mobile banking of Bank of China is a formal report, not a temporary report, and once it is reported, it will not be released.

2. If your credit card is found later, you can't cancel the credit card that has been reported lost in personal mobile banking of BOC. You need to call the Bank of China Credit Card Customer Service Hotline at 466-95566 for consultation.

3. The loss reporting fee will be directly deducted from your credit card.

(Answer time: February 19th, 224)

The above contents are for your reference, and the business regulations shall be based on the actual situation.

you are cordially invited to download and use China Bank Mobile Banking APP or BOC Cross-border GOAPP to handle related business.