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How to apply for a chargeback if your credit card is stolen?

If your foreign currency account has been stolen, call the card issuing bank or international organization (Visa, MasterCard) within 60 days to apply for a chargeback and report the loss of the card. All stolen money will be returned, and international organizations (Visa, MasterCard) will protect cardholders.

If your RMB account is stolen, call the card issuing bank within 60 days to apply for a chargeback and report the loss of the card. The stolen money may not be returned, and UnionPay is not very good at protecting cardholders.