Article 312 of the Contract Law: The amount of compensation for damage or loss of goods, if agreed by the parties, shall be subject to the agreement; If there is no agreement or the agreement is unclear, and it cannot be determined according to the provisions of Article 61 of this Law, it shall be calculated according to the market price of the place where the goods arrive at the time of delivery or should be delivered. Where there are other provisions in laws and administrative regulations on calculation methods and compensation limits, those provisions shall prevail.
"Measures for the Administration of Express Delivery Market" Article 20 In the process of express delivery service, if the express mail (mail) is delayed, lost, damaged or the content is inconsistent, the enterprise engaged in express delivery business shall compensate the user according to the agreement.
If there is no agreement on compensation between the enterprise and the user, the insured express mail (mail) shall be compensated according to the insured amount. For uninsured express mail (mail), compensation shall be made in accordance with relevant laws and regulations such as People's Republic of China (PRC) Postal Law and People's Republic of China (PRC) Contract Law.
EMS service in Chinese mainland is provided by China Post Express Logistics Company, and China Post Express Logistics Company is a wholly-owned company directly under China Post Group Company, which mainly deals in international and domestic EMS express business. It is the earliest express service provider in China and the largest operator in the express delivery industry in China. The company has nearly 10,000 employees in China, and its EMS business covers all cities and counties in China and extends to Asia.
EMS express mail service started at 1980, and the business volume has increased year by year, and the business types have been continuously enriched. In addition to providing domestic and international express mail services, EMS has successively launched high-end services such as early morning delivery, next-day delivery, international commitment service and limited delivery in the province, and provided value-added services such as payment collection, recipient payment and flower etiquette express delivery.