1. Complaints within banks

Credit card departments of major banks have complaints telephone numbers. When encountering various disputes in the process of using credit cards, it is best to directly dial the credit card numbers of various banks, and report the situation to customer service after connecting the manual service. This is also the most direct complaint method, with the telephone numbers of 13 banks attached:

Bank of China-95566; China Industrial and Commercial Bank-95588; China Construction Bank-95533; Agricultural Bank of China-95599; China Merchants Bank-95555; Bank of Communications-95559; China CITIC Bank-95558; Minsheng Bank-95568; Industrial Bank-95568; Shanghai Pudong Development Bank-95528; China Guangfa Bank-9558; China Everbright Bank-95595; Huaxia Bank-95577; Shenzhen Development Bank -9551

2 and 12363

12363 are the complaint telephone numbers of the People's Bank of China. The purpose of setting up this telephone number is to better protect the legitimate rights and interests of financial consumers. Generally, the People's Bank of China will accept complaints about cross-market and cross-bank financial products and services. The credit card belongs to the management of Bank of China, so you can also make this call.

3. CBRC

The CBRC shall supervise and manage the credit card business of commercial banks according to law. If it is dissatisfied with the bank's handling of complaints, or if the bank fails to give a final reply within the agreed time after receiving complaints, it may seek assistance from the CBRC. The CBRC does not accept oral or anonymous complaints, and it needs to conduct letters and visits in written form.

The above are the credit card complaint phone numbers compiled by Xi Caijun. You can select some or all of them and submit them once. If you encounter a credit card dispute, remember to keep the evidence and safeguard your rights and interests.