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Is there a limit to the number of non-accident roadside assistance provided by each insurance company?

Different insurance companies have different numbers of non-accident road rescue services, especially in accordance with the provisions of the insurance agreement, which are all implemented in accordance with the regulations of the insurance company. For example, the free road rescue mileage of Pacific Insurance, Ping An, and Continent Auto Insurance is free within 100 kilometers, the free road rescue mileage of PICC is 50 kilometers, and AXA Tianping is 30 kilometers. However, Sunshine Auto Insurance does not specify the rescue mileage at all, which is relatively general.

The number of rescues is not limited to rescue mileage. Each insurance company has different regulations on free rescue. For example, the People's Insurance Company of China stipulates that online insured customers can enjoy unlimited free breakdown vehicle rescue services throughout the country, and the free range of each breakdown rescue tow truck is 50 kilometers. CPIC provides unlimited free towing services within 100 kilometers for vehicle breakdowns caused by non-insured accidents.

AXA provides free rescue within 30 kilometers for non-accident vehicles. Moreover, Tianan Insurance also stated that the towing distance is free within 50 kilometers, and charges will be charged as appropriate if the distance exceeds 50 kilometers. There is no relatively broad range of regulations. Each insurance company provides non-accident vehicle roadside assistance according to its own circumstances.

In terms of service scope, China Pacific Insurance’s official website shows that customers can apply for the company’s road rescue services if their vehicles break down not caused by accidents during legal use nationwide. The official websites of Tianan Insurance and Ping An of China show that the company's free rescue scope covers non-commercial buses and cars with 12 seats or less, and rescue can be provided nationwide.

The official website of the People's Insurance Company of China shows that online insurance customers can enjoy free rescue services for broken down vehicles nationwide. According to the official website of Taiping Auto Insurance, the free rescue service it launches is aimed at customers who purchase non-accidentally broken-down vehicles, non-operational passenger cars with less than 9 seats and purchase commercial insurance; Dadi Auto Insurance only provides this value-added service to members of the "Friends of Dadi Customer Club".

Extended information:

Non-accident vehicle national road rescue services are mainly provided to owners of vehicles that break down due to non-accidents, including: towing, water change, charging, tire replacement, Services such as fuel delivery and on-site minor repairs; it also refers to non-accident road rescue services including casualty treatment, road guidance and other non-accident road rescue services during traffic accident road rescue.

Currently, each insurance company does not have any limit on the number of non-accident roadside rescue services. The limit is only the mileage of roadside rescue services. For example, the PICC requirement is 50 kilometers, but if the distance exceeds 50 kilometers, the car owner must bear the responsibility. There are also some expenses that the car owners bear themselves, that is, the fuel delivery during non-accident road rescue, the cost of fuel, accessories and materials generated during tire replacement, etc. are all borne by the customer.

Reference materials: PICC free road rescue service - PICC unlimited free road rescue

Ping An Insurance plays a special card - non-accident road rescue - Ping An Auto Insurance official website

AXA non-accident road rescue service scope-AXA Tianping