Hello, if you are querying on the self-service device, this is because the available limit refers to the cash advance limit. The cash advance limit is set based on your card usage. It is included in the credit limit of your credit card. The total amount of cash withdrawals generally does not exceed 50% of your credit limit.

If you still have questions and comments, please add "QQ" or "WeChat" to experience the "Micro Customer Service" platform function, or please consult with manual service over the phone.

Method 1: Search for "4008205555" in QQ business friends and add "China Merchants Bank Credit Card Center" as a friend; or search for "cmb4008205555" in WeChat and follow China Merchants Bank Credit Card Center for consultation.

Method 2: Please call the credit card customer service hotline 8008205555 (fixed phone calls only) or 4008205555. Card holders please directly enter the ID number and query password---then select "9" to enter manual service. Card holders please select 3# to enter manual. We will serve you wholeheartedly! Thank you for your attention and support to China Merchants Bank!