First of all, it must be clear that the cardholder must pass the cardholder identity authentication before swiping the card on the POS machine, and can continue swiping the card after the authentication is successful. Therefore, once the POS machine fails to swipe the card and prompts the cardholder to verify the failure, the credit card cannot make the next payment operation. At this time, if you want to continue to pay, you must choose to change the card or directly choose the cash payment method.

What if the credit card holder fails to pass the authentication?

The most important thing is to find out the reasons that lead to the failure of cardholder authentication, and then choose the corresponding treatment method according to the right medicine. Specifically, there are two main reasons:

1, POS machines. At present, most merchants' POS machines are dial-up connected. When the network is disconnected or the signal is bad, the cardholder's identity authentication can't be completed naturally. It is also possible that some merchants' POS machines do not support the transaction of some special cards, and when they use special cards for consumption, consumption failure will inevitably occur.

2. The card status is abnormal, the card is demagnetized, the card is not activated, the password is entered incorrectly, and it is locked for more than one time. These reasons may cause the cardholder to be unable to identify. Cardholders need to contact the customer service of the issuing bank to help solve this problem.

When the credit card consumption fails, the cardholder cannot pass the authentication. According to the above, find out the reasons and choose the corresponding treatment methods.