In fact, the official card is the standard credit card of CCB, but it is generally issued to enterprises or corresponding institutions. What business did you handle when this prompt was given? In general, you should handle the corresponding business online. With this prompt, it should mean that your password input times have exceeded the limit. In this case, I suggest you call the customer service hotline behind the card to see if the status of the card is normal now, and the customer service can accept it for you. If you forget your password, customer service can also help you reset it.