1. Treatment

I think this should be the issue that everyone is most concerned about, so I put it at the top.

The bank's benefits are composed of four parts: basic salary, benefits, subsidies, performance bonuses

1. Basic salary: The bank's basic salary is paid according to different employee ranks and is divided into different levels. Grades, for example, our bank is divided into 10 ranks. It is said that ICBC is level 25 and MS is level 13. Each rank corresponds to a different basic salary. People who just join a bank usually have the lowest rank and the lowest basic salary. My basic salary in the first year was a little over 2,000. If the bank's operating performance is good, the basic salary will increase by about 5% every year.

2. Welfare: (1) Five insurances and one fund (medical insurance, unemployment insurance, work-related injury insurance, pension insurance, maternity insurance, housing provident fund), this part is deducted from the basic salary, probably 20% of basic salary will be deducted. Among them, the housing provident fund is more cost-effective. If you deduct 500 yuan every month, the employer will deposit 500 yuan in your provident fund account, which is equivalent to you having a housing provident fund of 1,000 yuan a month, which is very useful when buying a house. (2) Holiday condolences: Generally, supermarket shopping cards are issued during May Day, National Day, and Spring Festival, ranging from a few hundred to a thousand each time. Each bank has different condolences, and the condolences paid are also different, such as the Mid-Autumn Festival. On National Day, in addition to moon cakes, our bank also distributed 3,000 yuan of shopping vouchers.

3. Subsidy: Transportation subsidy ranges from 500 to more than 2,000 per month, the higher the position, the more, account manager is about 700; communication subsidy ranges from 100 to 500 per month. The lunch subsidy is about 300 per month; the housing subsidy is about 1,500 per month, but it will be canceled soon; the housing subsidy policies implemented by different banks are different. For example, MS Guangzhou Branch has its own employee apartment on the top of the post. A two-bedroom apartment, the bank will arrange for new employees to live there, but as far as I know, if you give up the apartment there, there will be no subsidy for people's livelihood.

4. Performance bonuses: (1) quarterly bonus, two to three thousand yuan; (2) year-end bonus, more than ten thousand yuan. (3) Sales bonuses are rewards for selling various bank products. They vary greatly from person to person. Some more powerful account managers can get more than 50,000 yuan in sales incentives a year. Those who work at the counter will be more generous. few. Performance bonuses are closely related to the operating performance of each outlet. Here, different banks have different policies. MS’s performance bonuses are divided into activity fees (i.e. commissions, for example, there will be related commission income when making a loan, which is the main source of income for account managers who make loans.) and profit-generating bonuses. Two yuan. The average monthly activity expenses of my managers can reach about 10,000 yuan. I have met account managers whose monthly activity expenses are more than 20,000 yuan.

Based on the above four items, the salary of general bank employees, that is, tellers and account managers, ranges from 40,000 to 100,000. There are considerable differences in different cities. In first-tier cities such as Beijing, Shanghai, and Shenzhen, there should be more than 100,000, while in remote cities, there are only about 40,000 to 50,000. Today's banks are basically listed companies. Their business goal is to maximize profits for shareholders. The accounting system is relatively standardized. It should be said that employees' salaries are not as good as before. In every city, they can only be regarded as a little above average. .

Taken together, the bank’s salary level is still above average in a city. Taking MS as an example, the employees who have just joined are level 13 bank clerks, and the total annual salary of level 13 bank clerks is slightly less than 100,000 yuan. Then if you can advance to level 11, your total income per year can reach more than 200,000. It is only two levels, and the difference is very large. As for the account manager position, as long as you can improve your performance, such as issuing a lot of loans or withdrawing a lot of deposits, which usually means more than 50 million, you can be promoted to a very high level in one fell swoop. Sometimes if you have a good relationship with a good account manager, that account manager may put all the performance in his own name on the new employee, so that the new employee's level will rise sharply, and the income and related benefits will also increase accordingly. , which can compensate for the low income or the risk of being relegated to supernumerary due to no customer base for new banks. Why would the account manager do this? The MS level assessment seems to be once every quarter. After your level is raised, you can have three months to go down (if the performance cannot be maintained, the level will be dropped, and it will be done one level at a time in no order. But once and for all.

), so that you have time to fully do business. Of course, this requires you to meet a good account manager, but most business managers don’t care too much about this - the above ratings are all for small banks, because the performance appraisal of small banks is based on Personal. However, the four major banks, as well as relatively large banks such as China Merchants Bank and Bank of Communications, are different. Their performance is assessed by the team, so that newcomers will not have too much pressure and can learn things more calmly, but it also means This means that the new employee's initial income will not be as high as when the individual is assessed.

Supplement: I currently work at the Bank of China in Kunming as a financial account manager in a branch. I left home and came to Kunming because I longed for the South of Colorful Clouds. It is really beautiful and moving like spring all year round. Everyone is welcome to come to Kunming, haha!

2. Banking Institutions

1. The organizational structure of the bank. National commercial banks all adopt a three-level organizational structure of head office, branch and branch: a head office is set up across the country. Most banks have their head offices in Beijing, Bank of Communications is in Shanghai, and China Merchants Bank is in Shenzhen. If you are lucky enough to work in the bank's head office, So congratulations, the treatment and opportunities are great. Under the head office, the five major state-owned banks will set up a provincial branch in each province to manage the business of each province, and then set up a municipal branch in each city. If you can enter the provincial branches and municipal branches in key cities, it will be quite good. Not bad; small joint-stock commercial banks do not have provincial branches, but directly set up municipal branches in key provincial capital cities. Below the branches are sub-branches, which are the bank outlets we usually see. They are the forefront of bank operations and directly serve customers.

2. The main administrative department of the bank. The bank's head office and provincial branches have administrative departments such as offices, human resources department, accounting department, legal department, information technology department, international department, credit department, electronic banking department, private business department, and corporate business department. These departments are usually called They are called "organs" and also "back offices" because their main responsibility is to manage and plan various businesses and do not directly face customers. Working in these departments is relatively easier than working in branches. As a business outlet, a branch is no longer divided into departments and is mainly composed of presidents and vice presidents, account managers and tellers.

3. Today’s banks usually recruit in the name of provincial branches. After recruitment, centralized training is provided. Then most people are assigned to various branches, and a small number will stay in provincial branches (generally is a graduate student). After being assigned to a branch, you usually work as a teller first, and then as a lobby manager or account manager.

Almost all newcomers to the Big Four and six major banks, China Merchants Bank and Communications Bank, start out as tellers. However, for small banks like Minsheng and Shanghai Pudong Development Bank, newcomers do not need to start as tellers first. There are good and bad aspects to this. The good part is that those who don’t want to work as tellers and accountants can directly contact the business line work. The bad part is that if you do business directly, there will be no buffer time and you will not be able to fully and comprehensively understand the various aspects of the bank. This business and operation is a bit like becoming a banker halfway through. Just like now, I often encounter jobs that are in contact with accounting lines. They think it is common sense, but I don’t understand it at all. I once talked with some veteran account managers, and their views were almost unanimous: if you want to be a bank for a long time, you should start with the four major banks after graduation, start from the counter step by step, and slowly develop your own customer base. . Working in a bank and having customers means the right to speak and high income. Moreover, the treatment for newcomers in the four major banks is also very good. They cannot just see their salary and subsidize these things. The four major banks also sell a lot of insurance, bonds, gold, etc. every year. These incomes are considerable. Of course, joining the four major banks after graduation is for graduates who have no background or connections at home. If your family has a relatively strong background and connections, then directly entering the business department of a small bank is a very good choice. We have a client in our bank The manager jumped over from Sinopec because Sinopec's income was too low... OMG... I couldn't even get in even if I wanted to, she thought it was too low... After she joined MS, she immediately attracted Poly Real Estate projects, and her commission for the three-month project reached Hundreds of thousands! It turns out that she is related to the senior executives of Poly Guangzhou... Don’t think wrongly, it is a completely normal and compliant project——

3. Job position

Because I have been working in a branch branch I don’t know much about the positions of branches and departments, so here I will focus on the positions of branches. If you are interested in other positions, you can ask questions individually. I will ask my colleagues and answer them individually.

1. Teller. A teller is a staff member who sits at a bank window and handles business for customers. It is an accounting position in the bank. The work of this position is relatively simple. It mainly handles specific banking services such as opening and closing accounts, making deposits and withdrawals, and signing agreements. Most people who enter the bank must start from this position to familiarize themselves with and master the bank's business. The teller position requires a friendly and courteous service attitude, careful compliance with regulations, and risk awareness. Tellers often deposit the wrong money from customers due to carelessness, or receive counterfeit money. These are all compensations that the teller must pay out of his own pocket. The teller's work is quite intensive. He has to sit and do business since 9 am. When there are many customers, he can hardly even drink water or go to the toilet. After closing at 5:30 pm, he has to tie up accounts and bundle money. , sorting out the documents, and then waiting for the cash transport truck to collect the money before getting off work, about 6:30. Tellers usually work two days and have one day off. Some banks work four days and have two days off. The teller's income is linked to the business volume and sales performance, so while maintaining a cordial attitude and handling business quickly, they must also seize the opportunity to promote the bank's new business and financial products to customers. If they do not sell, the teller's salary and The bonuses will be smaller.

Most tellers have to arrive at the bank at 8:20, because it involves meetings, receiving trunks, vouchers, and other things we have learned in commercial banking practice. It's good to be able to leave around 6:30 pm. It's quite normal that the teller over there hasn't left yet at 7 o'clock. Moreover, the teller's work is both single and repetitive, and the machine is meticulous. It is not enough to make a single mistake. There was once a customer who wrote the wrong date at the counter and was taught to go back to the bank to correct it the next day.

2. Lobby manager. The lobby manager is mainly responsible for managing lobby facilities, guiding and diverting customers, guiding customers to fill in documents, discovering valuable customers, promoting new products to customers, handling emergencies, etc. The lobby manager is the "waiter". He must be familiar with counter business and have strong communication and marketing skills. He must constantly greet customers and ask about the business they want to handle. He must stand most of the time at work every day. very tired. Most of the lobby managers are pretty, but the overall quality of China Merchants Bank is higher. You can go to China Merchants Bank to see the beauties - haha

3. Account managers. Account managers belong to the marketing positions of banks and are divided into private account managers (financial account managers), corporate account managers and personal loan account managers. (1) Private account managers mainly serve private customers, that is, individuals. Some banks are called financial account managers. Their main job responsibilities are to maintain old customers, develop new customers, attract deposits, sell bank products, etc. Private account managers need Possessing a variety of financial management knowledge such as deposits, treasury bonds, funds, stocks, insurance, gold, foreign exchange, and futures (these products are almost monopolized by six major banks, and the income in between is not to mention), etc., for Clients provide financial advice and advice. Because private account managers face a large number of individual customers, they do not necessarily require you to have good social resources, and you do not need to socialize such as drinking at work. They mainly rely on enthusiastic, thoughtful and professional services to win the trust of customers. , and then sold banking products to achieve performance growth. (2) Corporate account managers mainly serve corporate customers, that is, governments, government agencies, institutions, enterprises, companies, etc. Their job responsibilities are mainly to attract corporate deposits and issue corporate loans. They are required to have strong social skills, understand people and the world, and often meet with customers. It would be best if you can socialize and drink. If there are government officials, state-owned enterprise executives, and company bosses at home, it will be easier to do it. (3) Personal loan account managers are mainly responsible for marketing and handling personal loan businesses such as personal housing loans and car loans. They are required to have a strong risk awareness and their work content is much simpler than the above two account managers. Account managers are divided into assistants, managers and senior managers, and their incomes are relatively flexible. What I do in MS is a loan account manager assistant. My specific business is personal commercial loans. I am targeting small and micro business owners and individual industrial and commercial households with property rights. If you need it at home, you can contact me - haha, I want to sell an advertisement by the way - —Heehee

4. Work Pressure

I guess everyone has heard that work in banks is very hard. Let me tell you about the pressure and hard work in banks.

1. Long working hours.

Usually the banks we see open at 9 am and close at 5:30 pm. In fact, this is not the case. Bank staff have to go to the workplace to sign in with fingerprints at 8:30 am every morning, then have meetings or prepare before work, and work all the time after opening the door. I have an hour to eat at noon, and continue to handle business or hold meetings and training after closing in the afternoon. I can’t leave until at least 6:30. The bank doesn't follow labor laws at all. If you work more than 10 hours a day, you won't get overtime pay for overtime work.

2. There are many work tasks. Each position in the bank has different tasks. The branch presidents and account managers have the heaviest tasks, and tellers are not easy either. If you have paid attention to bank statements, you will find that the annual performance growth of Chinese banks is at least 40%. What enables such a huge growth is to rely on lower levels of tasks and put pressure on employees. The head office assigns tasks to the provincial branches. In order to ensure the completion of the tasks, the provincial branches usually assign an additional 10% to the sub-branches. The sub-branches then assign an additional 10% to the account managers and tellers. Bank performance requires growth every year, and employees have more and more tasks every year, and the types are also complex. For example, the teller requires you to deposit 1 million a year, apply for 30 credit cards, sell funds 200,000, sell insurance 100,000, open 200 online banking accounts, etc. The account manager is even worse, with a deposit of 10 million (this number is too low, the deposit pressure for new MS personal loans is 25 million for half a year, and the deposit pressure for new corporate loan is 50 million, not to mention the full-time account manager.), 150 credit cards, funds 2 million, insurance 600,000, and developing 200 mid-to-high-end customers. It's okay to be in the four major state-owned banks because they have a huge number of customers. If you don't have the ability to expand new customers, then you can tap the potential of existing customers. But it's not good to be in a small bank. The customer base is small and you have to go out to find them every day. client. Maybe you can ask relatives and friends for help in the first year, but if you ask for new ones in the second year, where will you go to find them? Moreover, the leader must regularly announce the completion status of each person's tasks. If you do not perform well, he will talk to you. Otherwise, your bonus will be reduced, and if you fail, your rank will be demoted. Corporate account managers have to sacrifice their health. In order to get deposits, they have to take the initiative to greet the financial staff of large companies. Eating and drinking are indispensable. You can drink enough to get you to the hospital for intravenous drips.

3. The work pace is fast. The bank's performance appraisal consists of a monthly short test, a quarterly high school test, a half-yearly major test, and a final test at the end of the year. They urge you to keep moving forward and grow. There is no time to breathe. What you fear most in a bank is the end of the month. , the end of the quarter, the end of half a year and the end of the year, everyone is like an ant on a hot pot. Competition among banks is fierce, and products are highly homogeneous. Maintaining customers will also make you rack your brains. How can you strengthen contact with customers? How to increase customers’ assets in your bank? How to prevent your customers from being snatched away by others? You have to think about these issues every day, even after get off work. I feel the same way, and the working hours of account managers are not limited to this time. The account managers of personal loans sometimes receive customer calls at 7 o'clock in the morning, and they may also receive customer calls at 12 o'clock in the evening. As usual, there are constant calls coming in on weekends. Of course, personal loans are also relatively free, without too much control, and the time arrangement is relatively flexible.

4. There is a jingle that goes like this: Financial warriors are brave and fearless, they look noble in suits and leather shoes, they endure hardships and hardships for their livelihood, they almost sleep with them for deposits, they are there as soon as a customer calls, they never leave their posts all year round, labor regulations Everything is invalid. It is difficult to meet with family members during the holidays. When developing clients, they often get drunk. If they don’t hurt their feelings, they will only hurt their stomachs. They pretend to be rich even though their salary is not high. If they have all the five poisons, they will be scrapped. If they are not careful, they will commit crimes. They dare not expect social status. It's all about being silly and self-absorbed...

So banks actually hide a lot of flaws under their glamorous appearance. This is because China's banking industry has not yet developed to the high level of foreign countries. Knowledgeable and highly professional. But then again, how many jobs are not stressful nowadays? Our classmates who graduated together come from all walks of life. When we get together, everyone will have their own complaints. It's like a siege. People inside think the outside is good, and people outside think the inside is good!

V. Career Development

The career development of banks can be divided into three paths: accounting line, marketing line and management line. The growth paths of ordinary bank employees are:

1. Teller.

Tellers generally have two options: (1) Work intensively in the accounting line, set a benchmark in business, be promoted to teller manager, and then compete to be hired as the accounting supervisor of the branch (although our accounting supervisor there has an annual salary of over 200,000, he is already young. No longer there, I can only vaguely see the stunning beauty of the past), and then I compete for the position of vice president of the branch. It usually takes 5 to 8 years to get here. If you go higher up, you can climb to the accounting department of a provincial branch and become a small leader, then compete for the position of general manager of the accounting department, and then move to the head office. (2) Transfer to an account manager position and follow the marketing line. Generally, you need to have a strong marketing awareness when working as a cabinet, and transfers generally require you to take a written test and interview.

2. Account manager. There are generally three paths for an account manager: (1) Always be an account manager: account manager assistant → account manager → senior account manager assistant → senior account manager → private banking consultant, which takes more than 5 years. As the level continues to increase, Salary income is also constantly increasing, and the customers I manage are also becoming more and more high-end. I mainly rely on professional knowledge to promote performance growth to increase income, but I have been working in the branch and under the management of the branch president (but as long as I meet a good president, everyone will If you get along well, there is no problem with this, you can even be very free, performance determines everything).

(2) Competition for the position of branch president. The president of a branch usually needs to be replaced every three years, and every year there are always presidents who are dismissed due to poor performance, so if you like to be a leader, you can usually participate in the annual branch president election after having 3 years of work experience. Competition for recruitment. Being a branch manager is very stressful. You are burdened with more than 50 indicators every year. If you fail to do well, you will receive a red card and be dismissed directly. But the remuneration of the branch president is also very good. My branch is already considered remote, but his monthly car subsidy is as high as 5,000 yuan.

(3) Develop to relevant departments of provincial branches. For example, the private account manager goes to the private finance department, the corporate account manager goes to the corporate business department, and the retail loan account manager goes to the credit department, and then becomes a leader in these departments.

3. In a bank, whether you can be promoted or not depends mostly on your performance. Therefore, only when your performance is outstanding, you can win in the competition. Of course, every time you go up, you will be promoted. level, the tasks you carry will increase by one level.

6. Training and Examination

I originally thought that after graduating from college, I would never have to take exams again. Later I learned that the real exam had just begun. As an industry that deals with risks, banks have many standards that need to be followed, so the training and certification requirements for employees are still very high.

1. Training. Banks provide a lot of training, usually training on business knowledge, but not much on developing abilities. New employees who have just been recruited generally need to be trained intensively for about a month before being assigned to work. After you arrive at the job, you will usually be assigned a master to teach you individually so that you can get on the job quickly.

(1) The training that tellers participate in generally includes service etiquette, business operation specifications, new business introduction, etc. Because tellers are at work during the day, training is often arranged in the evening, taking up your rest time for free. So tellers hate training.

(2) The training content that account managers participate in is much richer, usually once or twice a week, mainly for training on new businesses. Banks’ financial products are emerging in endlessly, and every time a new product is released, We need to call for training, sometimes on-site explanations, sometimes through video conferences, covering various aspects such as loans, funds, insurance, foreign exchange, trusts, credit cards, etc. Sometimes we also invite some well-known consulting and management companies to provide training on improving marketing skills, or hold an investment report meeting in a certain hotel, which requires account managers to attend. Sometimes there will be training on special topics such as tea art, collectibles, and luxury goods. These trainings will also take up a lot of your weekend rest time.

2. Examination. Let’s first list the exams you need to take: (1) Job placement exam, including written exams and skills, such as counting money, calculators, and computer entry (by the way, these skills are really abnormal, and you will be weak after practicing them!!! But look at the points of those masters) Money is really a kind of enjoyment——) etc., skills must be tested every quarter to prevent you from becoming unfamiliar. (2) Job transfer examination. If you want to transfer to another position, you must take a written test and interview. (3) Banking Qualification Certificate Examination, including basic corporate finance, personal finance and risk management, which are required after entering the industry. (4) The fund sales qualification examination is required for account managers. Only after passing the examination can they sell funds to customers in compliance with regulations.

(5) Insurance sales qualification examination, account managers must take it. (6) Securities Qualification Examination, which is required by account managers, because clients often ask you about stocks. (7) AFP—China Financial Planner, this is more valuable and is a must for financial account managers. You must also take the national exam before the exam. For centralized training or online training, the total cost of training and examination is about 10,000 yuan. It is not very difficult to take two exams. (8) CFP - International Certified Financial Planner, a must to be a senior account manager. It also requires training and exams. It costs 20,000 yuan and takes five exams. It is relatively difficult to take the exam. (It seems that these two guys are very powerful. Check it online. The information I received also said that these two certificates are very good, but one of my managers told me that there are many... He applied for the exam when he was working in a bank. He signed up and paid more than 20,000 yuan, but he didn't go there much. He had taken the class, and it seemed that he also scribbled on the exam. If I remember correctly, he answered the test with a pencil... He just passed it in a daze, and the title on his business card also changed to Senior Financial Planner. To be clear, he was. The channels are completely normal, but I don’t know why this exam turned out like this. Maybe my manager is exaggerating, so let’s look at it as a compromise)

There are other things. There are some exams such as Financial English, Accountant, Economist, Securities Analyst, etc., which are helpful for bank work and can give you extra points.

7. Other Miscellaneous Thoughts

1. Is the job in the bank good? Personally, I think it's pretty good. I've been busy and fulfilled in the bank for the past two years. Because I studied economics, I can put my studies to use. I have made progress and growth in all aspects since I started working. I usually invest in funds and stocks. It's a small profit. Although the salary is not high, and I don't have a house or a car now, my life is still rich and colorful. It's just that I don't have much rest time, so I haven't had the chance to travel, and I haven't been able to go back to school after graduation. It's a bit... Pity. However, the cost-effectiveness of bank work is indeed not high. You have to pay a lot and you are under a lot of pressure. It is not as good as civil servants, tobacco, electricity, communications, foreign companies, etc. The bank itself also lists employees in these industries as its key customers. So working in a bank requires you to be passionate, able to endure hardships, and able to work overtime (this is indeed true, AO knows, I work overtime a lot of the time, including weekends). In fact, most jobs today are like this.

2. How to enter the bank? Banks generally recruit people majoring in finance and economics. Of course, they also recruit a small number of people majoring in other majors. I have a colleague who majors in chemistry. The current employee turnover in banks is very high, and people often resign, so many people are recruited every year. Students who want to join a bank, if they are not yet a senior in college, must pass CET-4, preferably CET-6, and participate in more student unions and campus activities. Now, those who are preparing to enter a bank must read some basic knowledge of economics and accounting, as well as the civil service test, which is required for the written test. During the interview, they must be practical, enthusiastic, able to endure hardships, have strong communication skills, and have marketing awareness.

3. The prospects of banks. Before entering a bank, we probably only know that banks deposit money, withdraw money and lend money. After entering a bank, you will find that banks actually operate many businesses, and you will also find that there are many rich people. After several years of indoctrination, these People now have a certain awareness of financial management. Today's banks are gradually shifting their business focus to personal finance and high-end wealth management. Although the current financial managers in my country's banking industry are not as highly professional and high-income as those in foreign countries, they cannot be considered real wealth planning. , but at least the entire industry is consciously developing in this direction. Private financial management in China will definitely have great prospects in the future. The key depends on whether we can wait until that day. But there must always be someone who paves the way. If it happens to choose you, and you choose it by accident, then you should be the most professional paver!