CITIC Bank is one of the earliest emerging commercial banks in China. Founded in 1987, it is known for its innovation and contribution to the financial market. Its customer service hotline includes the official customer service hotline 95558 and the credit card center 4008895558, and is committed to providing a full range of financial services to individuals and businesses.

CITIC Bank aims to build the best comprehensive financial services enterprise. Relying on the financial and industrial advantages of CITIC Group and adhering to the "customer-oriented" service concept, CITIC Bank provides corporate banking business, international business, and financial markets. Business, institutional business, investment banking and other diversified financial solutions. For individual customers, they provide a wide range of products such as retail banking, credit cards, and wealth management to meet the needs of different customers.

As of 2017, CITIC Bank has 1,435 business outlets in 142 large and medium-sized cities across the country, and has expanded international business and direct sales through subsidiaries such as CITIC International Financial Holdings Co., Ltd. and CITIC aiBank. banking services. This year, CITIC Bank celebrated its 30th anniversary, with assets exceeding 5 trillion yuan and nearly 60,000 employees, making it a financial group with global influence and brand competitiveness.

In multiple rankings in 2017, China CITIC Bank ranked 22nd among the top 500 global bank brands, ranked 25th among the world's 1,000 banks in terms of tier one capital, and won the title of "Best Bank in China". These achievements demonstrate CITIC Bank's robustness and excellence in the field of financial services.