You can call the bank. Usually this situation is that the courier company enters the receiving information in advance and the goods are delivered later. If there is no delivery for a long time, the courier shows that the receipt is a courier problem.

Extended information can be found in official website, a courier company, as follows:

1, Baidu search quickly signs in the courier company, and then Baidu search results click on the courier company official website.

2. Then enter the official interface of ZTO Express, as shown in the figure below.

3. In the navigation bar of official website's homepage, find the option of "service outlet inquiry" and click to enter its page.

4. When you click the "service point query" option, you will see the query interface shown below. Select the detailed address for which you want to view detailed information, and then click Query.

5. Click Search, and the interface will display the courier information in this area, including the contact information of the webmaster and this area. All you need to do is dial the number, provide your courier information and personal mailing information, and ask the courier where to go.