You can log in to the Sunshine Hui Life APP to change your personal information or call the Everbright Bank customer service hotline 95595, 4001-000-000, ? 4007-888-888 or go through the change procedures at the counter.
To change the procedure at the counter, you must bring your valid ID card, credit card, and mobile phone to any business outlet nationwide to change your contact information. Changes to credit card account contact information must be made at the card issuer. Warm reminder: When making changes, a new mobile phone number will be called or a text message will be sent for verification on-site.
If there are any changes in personal information, contact address, communication method or designated statement delivery address, the bank should be notified in writing or other forms recognized by the bank in a timely manner, and the information change procedures should be completed.
Extended information
Bank card (account) information protection
1. When a bank card (account) is replaced with a new card due to damage, expiration, etc., Please destroy the magnetic strip (or chip) of the old bank card (account). At the same time, it is recommended to withdraw and merge accounts that are not commonly used, and go to bank branches to cancel accounts in a timely manner.
2. Since paper documents such as purchase orders contain sensitive information such as card numbers, please keep them properly or destroy them in time, and do not throw them away at will.
3. Do not disclose sensitive information such as card number, ID number, name, mobile phone number, SMS dynamic verification code, validity period, transaction (query) password, etc. to others or intermediaries, or keep the above information on a public computer. Sensitive information, and do not respond to suspicious emails or text messages requesting such sensitive information.
4. It is recommended to activate transaction SMS reminders in a timely manner, and regularly monitor the changes in account funds. If you find unknown transactions, please contact the bank customer service hotline or go to the bank business branch for details immediately.
5. Do not scan QR codes on the street, fill out questionnaires and leave important sensitive information such as bank card (account) number, ID number, name, mobile phone number and so on.
Reference source: Everbright Bank-Credit Card Collection Agreement
Reference source: Everbright Bank-Personal Information Protection