CCB's four-star customers refer to customers who have reached the four-star level in CCB's star rating and can enjoy corresponding four-star discounts and services. CCB's "star service" is to comprehensively evaluate users' transactions, show users' evaluation level, and provide corresponding concessions and services. The user's star rating is divided into 7 stars, 6 stars, 5 stars, 4 stars, 3 stars, 2 stars and 1 star from high to low. Customers with a star rating of 0 will not be graded. Four-star customers are one of them. Star service is based on the comprehensive business volume of customers' deposits, loans and wealth management products, and the calculation of star value is based on daily balance, monthly balance, transaction amount and consumption amount. Customers are divided into 7 stars according to the number of stars, which are 7, 6, 5, 4, 3, 2 and 1 star from high to low. Customers with a star value of 0 do not participate in the rating.

Four-star customers can enjoy queuing priority service and some exclusive financial products when handling business at outlets. The higher the star rating, the more CCB services you enjoy. The four-star customers of CCB are: queuing at business outlets; Line up first. Safe deposit box rental: enjoy a 10% discount. Physical precious metals: enjoy certain price concessions, and the specific preferential policies will be announced by the branch. Exclusive wealth management products: Enjoy specific exclusive wealth management products, subject to the actual sales announcement of wealth management products. In the past six months, CCB has conducted star rating every day according to users' business conditions. If the user's star point value reaches the upgrade standard on that day, CCB will provide you with a star rating.

1. CCB can obtain star value by handling loans, deposits, investment and wealth management, credit card consumption and other businesses. In addition, if the user's star point value at the end of the month does not meet the requirements of the current star point, CCB will provide a transition period during which users can continue to enjoy the star point service. If users still can't meet the demand after the transition period, CCB will be downgraded. The transition period is: not set for Samsung and below customers; When the transition period of four-star and five-star customers is half a year, the star standard of CCB mainly depends on the contribution of customers. If seven-star customers only look at deposits, their average daily deposit balance should be above 5 million. If they buy various products of CCB, such as wealth management, gold, funds, insurance, etc. Their deposit balance can't reach this standard, and they can also become seven-star customers.

2. For example, four-star customers only look at deposits, and they only need an average balance of 200,000 per day, while I basically have no deposit balance. I am also a four-star customer, because I bought insurance and funds at CCB and applied for a loan. I accidentally became a VIP. CCB can obtain star value by handling deposits, loans, investment and wealth management, credit card consumption, remittance and remote deposit and withdrawal. According to different types of products, the star value is calculated according to the monthly average balance, daily average balance, transaction amount and consumption amount, such as deposits, loans and wealth management products. The customer's star rating is carried out every day. The system will evaluate the star rating according to the accumulated star point value in the last 6 months (including the current month). If you meet the upgrade criteria, you can upgrade.