After reporting the loss, you can cancel the loss report before applying for a replacement card.

1. The permanent verbal loss reporting function of CCB Telephone Banking provides services to all customers of Telephone Banking. After dialing 95533, customers can enter relevant information according to the self-service voice guidance to complete the loss reporting business operation. Customers can choose to report temporary loss or permanent loss.

2. The temporary loss report of CCB Telephone Banking is valid for 5 days, and the permanent loss report is valid for a long time. Temporary loss reports will be released automatically after the validity period or at the counter within the validity period. Permanent loss reports can only be released at the counter.

3. You can report the loss through the self-service voice service system or the manual auxiliary service system. If you dial 95533 and select 0 manual service-1 to report account loss, you can enter the manual auxiliary service system.

1. Can the loss report be cancelled?

1. Verbal loss report: If the cardholder is too late to go to the bank card department to handle the loss, he can call the bank card department to report the loss verbally, but he must go to a China Construction Bank business outlet to make a formal loss report within 72 hours, otherwise the loss will be reported after 24 hours. Automatically unhook.

2. Report loss at the branch. If your China Construction Bank card is lost, you can apply for loss report at a nearby China Construction Bank branch. Loss reporting applications can be made at any CCB branch, and there is no need to go to the card issuing branch to report the loss. Applying for a loss report at an outlet is a formal loss report. The formal procedure for reporting a loss is that the cardholder must fill out a loss report application form, submit his/her identity document for verification, and pay a loss report fee and a lost card replacement fee. It should be noted that all financial responsibilities incurred by the card before reporting the loss and within 24 hours after reporting the loss shall be borne by the cardholder.

If the cardholder finds the bank card after reporting the loss, he can cancel the loss report. Fill out the application form for canceling the loss report. After canceling the loss report, the original loss report handling fee and the card loss report replacement fee will not be refunded. If your CCB credit card is lost or stolen abroad and you still need to use the Dragon Card (dual currency) bank card while abroad, you need to report the loss to the CCB overseas 24-hour service hotline and apply for an emergency replacement card. When applying for an emergency replacement card, you must confirm that you can stay in the same place for more than 48 hours so that the foreign card issuer can contact you in time and send the card.