Credit cards are generally frozen because banks deliberately make credit cards temporarily unable to be used normally in order to prevent unnecessary risks. You can't continue to use your credit card until it is thawed. After the cardholder finds that his credit card has been frozen, he can call the credit card customer service center and ask the specific reasons for the freezing. If it is overdue, pay off the arrears in time and then apply to the bank for thawing. If you are suspected of cash freeze, then take out your own consumption documents to prove to the bank that it is normal consumption, and then apply for thawing.

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How can I repay my credit card if it is frozen?

If the user's credit card is frozen, but the user wants to repay the credit card, there are the following ways:

1. If the user has already started online banking, then the user can repay directly through online banking.

2. When the credit card is frozen and cannot be used, the user can also log in to the mobile app to which the credit card belongs for repayment.

3. Users can also repay through some third-party platforms that support credit card repayment services, such as Alipay and WeChat.