However, sometimes for various reasons, express delivery may be lost.
So, what if Jingdong Express is lost?
First of all, contact JD.COM customer service in time to inquire about the express delivery.
JD.COM customer service will check the courier tracking according to the courier number and give a reply as soon as possible.
If the courier has been lost, the customer service will re-deliver it or refund it according to the customer's requirements.
Secondly, we can submit a complaint on the official website of JD.COM.
On the complaint page, we can fill in the courier number, describe the loss of courier and upload relevant photos.
JD.COM Customer Service will give the handling result as soon as possible according to the complaint content.
Finally, we can post complaints on social media to attract JD. COM's attention.
When publishing complaints, we should try our best to provide detailed information so that JD.COM customer service can handle them in time.
In short, when Jingdong Express is lost, you should contact JD.COM Customer Service in time, submit a complaint and post it on social media, so as to solve it as soon as possible.